Courtyard by Marriott Harrisburg Hershey

Mohamed Moncef

Dec 15, 2022

5

I had a great stay at this Hotel, it has great amenities, everywhere you go it’s clean and the staff does everything to make you feel at home, especially Yolanda, who works at the welcoming desk, she is very professional and helps you feel like if you are at home. General Manager Ashley is always there to help if needed and she clearly showcases the right attitude and professionalism that transcends trough all of the staff. Thank you so much for everything, I definitely recommend Courtyard by Marriott Harrisburg Hershey for your stay in the capital city of the great Commonwealth of Pennsylvania!

Jason

Nov 26, 2022

1

Hotel is clean etc etc. But it is very poorly managed. If a hotel does not want kids then they should not sign up to host sports teams. My sons hockey team stayed here for a tournament. The kids are 10 years old. They were constantly harassed by staff. These kids were very well behaved, and had a curfew of 9:30. Apparently a few kids hanging out with their friends on a Saturday night before 9:30 is distracting to other guests. This trip was ruined for them because anytime they left their rooms security or management would make threats about kicking people out or calling Swat. Yes I said swat. Idle threats but still enough to ruin what should be a fun team building experience for kids. I definitely would not recommend this hotel. As someone who travels a lot for work. Marriot is now one line of hotels I will be avoiding in the future. Recommendation for the hotel. Don’t host sports teams. Clearly you can’t handle it.

Pamela Schneider

Nov 26, 2022

1

Can you rate a hotel lower? The absolute worst possible stay as a team group. We stayed for a kids tournament and we’re constantly harassed by staff, security and guests. Maybe don’t sign up to host teams if you are unwilling to let the teams actually get together in the hotel. The kids were consistently and constantly being yelled at by staff and security of this hotel for being, well, kids. The kids were all in bed before 9:30pm. And yet they were harassed throughout the day to the point they were told Air Swat was coming to kick them out of the hotel. The kids were contained in one area of the hotel and were not rude or unruly at any time. Quiet time is posted for 10pm, which they were respectfully quiet well before this time. Please be aware of this poorly managed harassing hotel, where they threaten young children to the point they think they are going to be taken away in handcuffs. Shame on you courtyard, yes you’re a courtyard. Shame on you.

Crystal L

Oct 26, 2022

3

My room smelled old and dirty but it was in good condition. I suggest the carpets be cleaned or removed. Walls are pretty thin. Heard my neighbor using the bathroom

Sean Simpson

Oct 14, 2022

4

Room was nice hotel needs a microwave in the rooms expecially if they consider themselves a 3*-4* hotel. Also they need to put the miror inside the hallway not on the back of bathroom door there is already a mirror above the sink!

andrea a

Super nice hotel

5

Beautiful hotel!! Friendly staff an Shelly. In the Bistro made or visit even more enjoyable with great service food an drinks! The rooms were beautiful an clean the beds were comfortable and we will...

Troy S

Nice hotel

5

Great experience. Room was clean and felt like new. Probably the nicest courtyard I've stayed in. Only knock was there was no lotion in my room but the front desk gave me some in the morning. At the...

CalifKidRetired

Very Nice!

4

Very nice, clean hotel. Found the staff to be helpful and friendly. We were very pleased that we were given vouchers to use toward breakfast. I have expressed displeasure in the past that Courtyard...

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