Best Western Plus Antioch Hotel & Suites
350 W Highway 173, In Antioch, Antioch, IL 60002-1870, United States
Rating
4.4
Travelers Choice
2020
Price Level
$$
Rooms
68
Pets
No
29
Jun
Best Western Plus Antioch Hotel & Suites, Antioch
Best Western Plus Antioch Hotel & Suites
Travellers are welcomed at the hotel, which has a total of 68 rooms. The establishment features a restaurant, a bar, a newspaper stand, a conference room and a business centre. Wireless internet access is available to guests in the public areas. Travellers can buy souvenirs at the gift shop. Those arriving in their own vehicles can leave them in the car park of the accommodation.
Price & Availability
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Overall
Excellent
4.4
330 reviews
5
257
4
77
3
21
2
12
1
12
Customers Review
Value 3.9
Location 4.4
Cleanliness 4.6
Comfort 4.6
Neighborhood 4.4
Amenities 4
Condition 4.5
Quality 4.5
Recomendation 91.6%
“Stayed here in November. I understand with the whole covid19 they have to take certain precautions but I told them we were there to swim. They said only 4 people ok 2 people left then my daughters were going to swim they said no only 4 people? Then the breakfast had expired food in the bag. Paid over $100 for the lady behind the counter (black and red hair) to make us feel like we were an inconvenience because I told her the food was expired and I wanted my kids to swim. What a joke! Still waiting to hear from corporate.”
— Tanya Green
“Reservei minha estadia através do Hotel.com, a experiência do site foi fácil de usar, eficiente e acessível. Pessoal educado e profissional. Check-in fácil. Piscina e área de refeições fechadas devido à Covid. O quarto era muito limpo e me senti bem até que verificamos as camas e encontramos vários percevejos e ovos de larva. Nós imediatamente informamos os agentes da recepção que eles foram encontrados e eles pediram desculpas educadamente. Eles nos ofereceram outro quarto, mas não nos sentimos confortáveis em outro quarto, então fizemos o check-out imediatamente. O Hotel.com foi absolutamente INCRÍVEL ao nos remarcar uma estadia em outro hotel próximo sem nenhum custo extra e devolveu a diferença. Prestaram-nos um excelente serviço ao cliente quando a situação parecia ter um desfecho horrível. Lição aprendida ... Certifique-se sempre de verificar se há percevejos!”
— Brittany Self
