Este hotel realmente nos surpreendeu e fez nossa viagem para Chapel Hill muito divertido. A equipe é extremamente gentil e prestativa. Todo o hotel é lindo. Os quartos são muito confortáveis ​​e realmente muito bonitos. E as camas envergonham a nossa espuma viscoelástica de casa.Eu li que alguém disse que os quartos eram muito pequenos. Totalmente não é o caso com o nosso quarto. Embora eu não tenha tirado fotos de todo o quarto, nosso banheiro era grande e espaçoso, tinha um enorme chuveiro de canto, grande penteadeira - você poderia rolar em uma cadeira de rodas no banheiro que tínhamos. área de alcova iluminada fora do banheiro, e uma enorme cômoda completa com minigeladeira e cofre. Gostaria de ter fotos de tudo para mostrar, mas era um quarto muito espaçoso e confortável. Também era um quarto voltado para o lado de fora, então talvez esses sejam os únicos a solicitar.Este hotel também entende a importância de pequenos toques. Por exemplo, embora as camas já venham com quatro ou cinco travesseiros cada, elas também têm um "menu de travesseiros" - não sei mais como chamá-lo - com vários tipos de travesseiros que você pode solicitar (como travesseiros ortopédicos, corporais , etc.). E é trazido a você imediatamente.Uma das minhas coisas favoritas sobre o Franklin é o app ALICE. Você pode baixá-lo para o seu telefone e ele se tornará uma porta de entrada para tudo que você precisar do hotel. Você pode solicitar serviço de quarto (de um menu EXTENSO de comida E coquetéis), definir chamadas de despertar, solicitar outros serviços, enviar mensagens para a equipe de plantão e para o gerente geral, etc. Existem até pequenos botões nas paredes ao lado da mesa de cabeceira para definir os indicadores "não perturbe" ou "serviço de limpeza" do lado de fora. Chega de colocar as pequenas placas penduradas nas maçanetas das portas.O hotel também tem uma localização perfeita para caminhar pela área central de Chapel Hill. Muito perto do campus, com muitos restaurantes e lojas bacanas para manter seu interesse.O Franklin rivaliza com qualquer hotel 4 estrelas em que já estive - mas com preços 3 estrelas. Adoro.

Este hotel é incrível - desde a decoração única aos quartos confortáveis ​​e funcionários incrivelmente simpáticos, este é de longe o nosso hotel favorito em Chapel Hill. Com certeza ficarei aqui para futuras visitas ❤️

Este hotel es increíble, desde la decoración única hasta las cómodas habitaciones y el personal increíblemente amable, este es, con mucho, nuestro hotel favorito en Chapel Hill. Definitivamente me quedaré aquí para futuras visitas ❤️

This hotel is awesome--from the unique decor to the comfortable rooms and incredibly friendly staff, this is by far our favorite hotel in Chapel Hill. Will definitely stay here for future visits ❤️

Best place I've stayed other than Disney World

Great hotel overall. Nice location. Clean and spacious room. My only problem is they charge a deposit that they tell you will be refunded after you check out and with my experience it's been 2 weeks now and I still have not receive my deposit back yet. Everytime I call it's always an excuse. Still now 2 weeks later waiting for my deposit.

Hotel boutique muito bonito. Situação em torno de várias opções de alimentos e compras.Meu quarto tinha uma varanda. Vista do meu quarto vista aqui.

Exelente servicio

Hotel boutique muy lindo. Situación en torno a varias opciones de comida y compras.Mi habitación tenía un balcón. Vista desde mi habitación vista aquí.

Very cute boutique hotel. Situation around several food and shopping choices.My room had a walk out balcony. View from my room seen here.

Loved this place! Super friendly staff, classy building, clean, and incredible location! Great alternative to the chain hotels. Get a room with a balcony facing Franklin Street if you can.

They have a clean loading area and automatic double doors. I own an equipment rental company and I just moved in a bunch of stuff with a hand truck and it was air-conditioned and very neat and clean and the customer service staff was very kind and helpful. I needed to speak with the restaurant manager Jessica and she was not available but it only took a second to ask her a question and she gave me a quick answer and she was very kind and caring. I would love to use them again in the future this was an excellent experience as a rental equipment owner. Thank you very much!

Este hotel realmente nos sorprendió e hizo que nuestro viaje a Chapel Hill fuera muy divertido. El personal es increíblemente amable y servicial. Todo el hotel es hermoso. Las habitaciones son muy cómodas y realmente hermosas. Y las camas avergüenzan nuestra elegante espuma viscoelástica de casa.He leído que alguien más dijo que las habitaciones eran muy pequeñas. Totalmente no es el caso de nuestra habitación. Si bien no tomé fotografías de toda la habitación, nuestro baño era grande y espacioso, tenía una enorme ducha en la esquina, un gran tocador; podrías rodar en una silla de ruedas en el baño que teníamos. tocador iluminado con alcoba fuera del baño, y un gran tocador completo con una mini nevera y caja fuerte. Ojalá hubiera tenido fotos de todo esto para mostrar, pero era una habitación muy espaciosa y cómoda. También era una habitación que daba al exterior, así que tal vez esos sean los que deba solicitar.Este hotel también comprende la importancia de los pequeños detalles. Por ejemplo, aunque las camas ya vienen con cuatro o cinco almohadas cada una, también tienen un "menú de almohadas", no sé cómo llamarlo, con varios tipos de almohadas que puede solicitar (como almohadas ortopédicas para el cuerpo , etc.). Y te lo traen de inmediato.Una de mis cosas favoritas del Franklin es la aplicación ALICE. Puedes descargarlo en tu teléfono y se convierte en una puerta de entrada a todo lo que necesites del hotel. Puede solicitar el servicio de habitaciones (de un AMPLIO menú de comida Y cócteles), programar llamadas de despertador, solicitar otros servicios, enviar mensajes tanto al personal de guardia como al gerente general, etc. Incluso hay pequeños botones en las paredes junto a la mesita de noche para configurar los indicadores de "no molestar" o "servicio de limpieza" en el exterior. No más tener que poner pequeños carteles colgantes en los pomos de las puertas.El hotel también está en una ubicación perfecta para caminar por la zona central de Chapel Hill. Muy cerca del campus, con una gran cantidad de pequeños restaurantes y tiendas para mantener su interés.El Franklin compite con cualquier hotel de 4 estrellas en el que he estado, pero con precios de 3 estrellas. Quiéralo.

This hotel really surprised us and made our trip to Chapel Hill so much fun.The staff are incredibly kind and helpful.The entire hotel is beautiful. The rooms are so comfortable,, and really quite beautiful.And the beds put our swanky memory foam at home to shame.I've read that someone else said the rooms were very small.Totally not the case with our room.While I didn't take pictures of the entire room, our bathroom was large and spacious, had a huge corner shower, large vanity--you'd be able to roll around in a wheel chair in the bathroom we had There was a separate lighted vanity alcove area outside the bathroom, and a huge dresser complete with a mini fridge and safe.Wish I have gotten pics of it all to show, but it was a very spacious, comfortable room.It was also an outside-facing room, so maybe those are the ones to request.This hotel also understands the importance of small touches. For example, though the beds come with four or five pillows each already, they also have a "pillow menu"--don't know what else to call it--with various types of pillows you can request (like orthopedic, body pillows, etc.). And it's brought to you right away.One of my favorite things about the Franklin is the app ALICE. You can download it to your phone and it becomes a gateway to anything you need from the hotel.You can order room service (from an EXTENSIVE menu of both food AND cocktails), set wake-up calls, request other services, send messages to both the on-call staff and general manager, etc.There are even little buttons on the walls next to the nightstand to set "do not disturb"or "maid service" indicators outside. No more having to put the little hanging signs on door knobs.The hotel is also in a perfect location for walking around the central Chapel Hill area.Very close to the campus, with tons of neat little restaurants and shops to keep your interest.The Franklin rivals any 4-star hotel I've ever been to--but with 3-star prices.Love it.

Very nice hotel in a perfect location! The service is excellent and it is close to great restaurants and shops. Beds were exceptionally comfortable! We would stay there again. We had a room facing...

Perfectly situated in Chapei Hill between many restaurants and great bar across street. We loved breakfast and thoroughly appreciated the staffs kindness and attention. Spent time at many other CH...

Love the location of this hotel, balconies are wonderful for sunsets, hotels are heavenly as well as the robes. Couldn't ask for a better place to stay while visiting our daughter at unc and...

Loved this hotel!! The design is beautiful, staying at another graduate hotel as the concept is so charming!! The location is perfect we ate at a Mediterranean deli that is near hotel. Such a nice...

As a flight attendant I travel a lot, the front attendant Dave was an absolute gentleman. Making sure I always felt safe, which is the biggest stress whenever I travel. I cannot stress enough how...

The staff was outstanding. Friendly, gracious and efficient. The hotel location is great. Nice small touches and the quality is great. Quite a gem. Plenty of restaurants nearby within walking...

Nice hotel - new furnishings in the rooms and bed was very comfortable. Great location (walking distance to hotels and bars) and easy access to major roadways. Hotel staff was very pleasant and...

We stayed when coming up for a game, and the hotel did not disappoint. Friendly staff, awesome location, well-decorated and clean. We absolutely will be returning in the future, and highly recommend!!

Stayed with my daughter while touring UNC Chapel Hill. We were able to walk to campus and out to dinner. Shot a few baskets on the 3rd floor "court" and enjoyed all the Tar Heels decor/spirit...

Great staff. Very cool carpet and plush basketball court. Rooms are nice. Great view of Franklin St. The location is incredible in walking distance to all of Franklin St and 10 min walk from...

The location and the hotel were perfect for our visit to Chapel Hill. The staff was friendly and accommodating. Hotel rooms were nicely decorated and very clean. We enjoyed walking to nearby...

We were in town for a wedding. Front desk was extremely friendly and helpful. Bartender was great too. I would highly recommend a stay at the graduate in chapel hill. Room was very clean. And quiet...