“I expected more of hilton. Seems like I could have saved money and stayed at any regular inn.First- let me say I did have a complimentary overnight stay so the issues I had at check in I recognize probably only pertains to me… with that being said I was very disappointed when I got to the hotel that it took over 30 minutes to check in because apparently I was suppose to go through the person who handles complimentary stays. I told the manager I called the number several times to which he replied, yeah she’s not here on weekends. Yet my husband and I stood in front of him with a reservation that was booked by Hilton honors and I told them several times I had a complimentary stay. We reserved a Disney springs facing room and received a room facing the dumpsters. No worries, we tried to make the best out of it.My issue was the room itself, and the amenities. We had to call the front desk for everything! The tv remote didn’t work, our outlets weren’t properly working, the ice machine on our floor was out of order, the water was brown as if there was issues with the plumbing. The fixtures were falling apart and there was rust almost everywhere in the room. You have to request house keeping (which I admit is my error for not reading this update) so we didn’t get it out first night but the second time took so long we had to call to request more towels around 6pm.As for the “resort” style pools.. it leaves more to be desired. We were able to find adequate seating without issues but the lazy river is sub par at best. It goes in a very small circle at a snails pace. The food at the shade bar is fantastic, drinks are around 12-15. Towels are readily accessible. I wish the pool space was bigger but I will take what I can get, we had a good time at the pool but spent very little time in the water with the crowd and lack of space.The continental breakfast is around $15 a person for basically toast so it’s not worth it.Parking is $22 and hella far from the rooms. I clocked about 9 minutes walking to the hotel from my car with a decent parking space so make sure you unload in the loading zone and take all of your belongings to your roomAll and all, I would never come back to this location. I am a Hilton honors member and I’ve stayed at several Hiltons around the world and this one was a huge disappointment, so glad I didn’t pay market rate for my stay.”

“The location was amazing. They had their own walkway to Disney springs. The shuttle to the parks worked perfectly! Pick up and drop off times were convenient and the buses had plenty of room. The staff was friendly, room was clean and the shops had everything you might need in case you forgot something. The pool area was beautiful and spacious with lots of activities for the kids. Would definitely recommend to anyone”