Rixos Borovoe
Schuchye Lake South Eastern, On a lake, Nursultan / Astana, 021700, Kazakhstan
Rating
4.5
Price Level
$$
Rooms
200
Pets
No
from ARS 3,942,707.39
27
May
Rixos Borovoe, Nursultan / Astana
Rixos Borovoe
Surrounded by the pine trees of the Borovoe National Park and located on Shchuchye Lake, a stay at Rixos Borovoe feels like heaven. At the heart of nature in this breathtakingly beautiful region, the air scented with pine is clean and fresh. The lake provides a stunning backdrop for many of the activities that take place at Rixos Borovoe, including fishing and open-air yoga.
Price & Availability
Select your room
Presidential Suite Non Refundable ·
Bed & Breakfast
Non Refundable
Presidential Suite ·
Bed & Breakfast
Non Refundable
Presidential Suite Non Refundable ·
Full Board
Non Refundable
Presidential Suite ·
Full Board
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.5
35 reviews
5
123
4
58
3
27
2
13
1
19
Customers Review
Location 4
Cleanliness 4.6
Comfort 4.8
Neighborhood 4.3
Amenities 4.3
Condition 4.7
Recomendation 100%
“3 rooms with 3 extra bed were prepaid. On the day of arrival decided to remove 1 extra bed, as there was no need anymore. Talked to Reception and agreed that the difference can be used as a deposit for extras. However on the day of departure 31.08.20 Aigerim answered that the amount is already refunded and she doesn't see third extra bed in the billing. After small calculation I can see that nothing was refunded back. Super nice front desk agent is insisting that it "supposed to be", even with the fact that she can't provide Credit Card sleep of refund. At the end Aigerim concluded that the amount will be refunded but only tomorrow, because the finance department is closed on holiday. Why we can't refund it now - I have the CC slip with the code, you have CC machine??? ...mystery Final dialog with the reception agent convinced me to avoid this hotel forever: -will I get point for this stay? -I don't know -what does it mean? -it is suppose to be added after check-out. -can't you check if my loyalty card number is attached? -yoh didn't ask if it is attached. You asked if the points will be received.The whole conversation the agent showed how she is tired of people surrounding her.I didn't ask to pretend that anybody is happy to welcome a guest in this hotel. But there is no welcome amenities for loyal Accor member. No smiles.My membership number 308103 1 2702630D M. And I am waiting for a feedback. If the amount will not be refunded by 04.09.20 - I am going to waste my time and go to the court”
— Elmira Kozhumratova
“Terrible ubicación y en ninguna parte está indicado su turno Buscamos durante una hora hasta que accidentalmente vimos un letrero. El personal es muy grosero, especialmente en el casino, los obligaron a cambiarse de ropa y zapatos 2 veces y aún así no nos dejaron entrar al casino, por lo que le quitamos las manijas al Islam a Dios, nos fuimos rápidamente. este mal lugar. Y te quedarías sin dinero. Pero de todos modos, el cenismo estropeó el estado de ánimo. No más pies. El personal requiere dinero para todo, la entrada al territorio se paga 15,000 tenge, pero valdría la pena por tal entrada. Los precios son solo espacio.... cuida tu salud y tu dinero 💰”
— Нуржан Мырзахметов
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