Krystal Grand Puerto Vallarta
Avenue de las Garzas 136, Zona Hotelera, Near La Isla, Puerto Vallarta, 48333, Mexico
Rating
3.9
Price Level
$$$
Rooms
451
Pets
No
from
$ 2,575.15
20
Jan
Krystal Grand Puerto Vallarta, Puerto Vallarta
Krystal Grand Puerto Vallarta
Located in Puerto Vallarta 200 metres from Playa de Oro The Hacienda at Hilton Puerto Vallarta provides accommodation with a restaurant free private parking a fitness centre and a bar. Featuring room service this property also provides guests with a terrace. The hotel features an outdoor pool a 24-hour front desk and free WiFi is available. Guests at the hotel can enjoy a buffet or a Full English/Irish breakfast. Cruise Ship Pier is 700 metres from The Hacienda at Hilton Puerto while Puerto Vallarta International Convention Center is 6 km away. The nearest airport is Lic. Gustavo Diaz Ordaz Airport 3.9 km from the accommodation.
Price & Availability
Select your room
Junior Suite Balcony Double ·
All Inclusive
Exclusive discount -246.40 - Package Rate
Cancel free of charge before Fri, 3 Jan 2025
Junior Suite Double With Balcony ·
All Inclusive
Cancel free of charge before Wed, 8 Jan 2025
Jr. Suite Balcony ·
All Inclusive
Double Bed - Suite ·
All Inclusive
17% discount
Non Refundable
Jr. Suite Balcony Double ·
All Inclusive · 2 Queen Beds
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Non Refundable
Junior Suite Balcony Usd ·
All Inclusive
Cancel free of charge before Sat, 11 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
500 reviews
5
2329
4
1257
3
662
2
344
1
311
Customers Review
Value 3.9
Location 4.4
Cleanliness 4.1
Comfort 4.1
Neighborhood 4.3
Amenities 3.5
Condition 4
Quality 5
Recomendation 76.3%
“1. We arrived at 4PM. (check in is at 4) Our room was not ready. We went for a quick bite while waiting for our key. Once we checked into our room - it stunk! It smelled musty and with some kind of chemicals! We booked a room with a garden view - and all we could see was loading dock and barrels on roofs of whatever it was... definitely not a garden view! Maybe garden view was supposed to be within the hotel?.. that was also non-existent because of the construction work and falling apart ceilings? I asked the front desk if they could change the room. The manager was able to move us to the higher floor. The room still smelled musty, but at least it did not stink. And because we were higher up, we did not see barrels or loading dock!
2. Food - the buffet was okay. After two days being at the resort I got so sick that I spent the entire day throwing up (and so did my son a day later). There was another family as well that went through the same... We made the reservation to the Italian and French restaurants. Italian was okay (definitely less than mediocre... ) and french it was just not edible... Sushi bar - beautiful views, but extremely long wait for not such a good food.
3. Kids club was not even open and there were no notices that it is not operating.
4. Pool area - it was so beautiful! However - the noise level in the afternoon - wow! Not only there was music playing by the hotel, there were at least another 2 large groups of people that brought their own speakers and had music blasting at the same time. Not very relaxing!
There were large groups of people and lots of drinking... If Hacienda and sushi bar are restricted for kids - perhaps this area should be more monitored and be adapted for families with smaller children?
5. Staff was great!”
— Edita Kovaliukas
“Let me start off by saying that this stay was one of our best ones yet! I did come across an issue with the wifi the first day, but it was immediately fixed once Mr. Jimenez knew about it. He made our stay even more pleasant as he continued to check in with us. He’s friendly, kind and the most helpful. One hundred percent recommend.”
— Marisol Lazaro
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