Phone Number 18004447171
Fairfield Inn & Suites Frederick
5220 Westview Drive, Near Westview Promenade, Frederick, MD 21703, United States
Rating
4.3
GreenLeader
2024
Price Level
$$
Rooms
105
Pets
No
from $ 1,201.00
18
May

Fairfield Inn & Suites Frederick, Frederick

Fairfield Inn & Suites Frederick

This Fairfield Inn is 3.5 miles from downtown Frederick Maryland and 3 miles from Monocacy National Battlefield. The hotel features an indoor pool and rooms with free Wi-Fi. Rooms at the Fairfield Inn and Suites Frederick come furnished with 32-inch flat-screen TVs and work desks. Each room is equipped with a coffee maker and ironing facilities. Guests of the Frederick Fairfield Inn and Suites can work out in the gym or relax in the Jacuzzi®. The Fairfield has a 24-hour Market pantry where snacks and other essential items may be purchased. With just a 10-minute drive guests of the Fairfield Inn can visit Rose Hill Manor Park and Children’s Museum. The hotel is 8.7 miles from Frederick City Golf Course.

Fairfield Inn & Suites Frederick

Price & Availability

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Fairfield Inn & Suites Frederick

Habitación, 2 Camas De Matrimonio ·

Bed & Breakfast
Total
$ 1,201.00

Overall

Excellent
4.3
129 reviews
5
95
4
86
3
36
2
11
1
8

Customers Review

Value 4.3
Location 4.5
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.5
Amenities 4
Condition 4.4
Quality 4
Recomendation 94.1%
“I wish I had a better experience at this hotel in May 2022. I stayed at a few Marriott's in Frederick over the years, especially when I am going to festivals at Linganore. The lobby is tight, strangely set-up, and one small elevator. The rooms are ok, but very uncomfortable pull out couch. Also, there seems to be a leaking issue that causes weird smells in the rooms. It was apparent the hotel staff were aware of the issue, but not very willing to fix things without being prompted. Honestly, the worst part of my stay was the hotel staff. I am not sure if it was a bad night, but this was some of the worst service I've ever experienced. My family had 5 different rooms and checked in at various times. The one constant was the attitude from the staff. They were rude, condescending, and overall nasty to our whole party. I should of canceled when a day before check-in, I received an email saying that my room rates were being changed because I had too many rooms. After calling and emailing about the changing my rate and the ridiculousness of getting an email one day before my trip, I was finally able to speak to an assistant manager who corrected everything. I met with the property manager the next day and explained all the issues, which are more than I'm detailing here. She apologized and said she would speak with the staff. She also went over what should of happened. This was fine, but I also would of expected more from Marriott. Either way, this property is off my list. Do yourself a favor and stay at the Marriott SpringHill about 10 mins away or the Residence Inn next door.”
— Janine Beatty
“Gostaria de ter uma experiência melhor neste hotel em maio de 2022. Fiquei em alguns Marriott's em Frederick ao longo dos anos, especialmente quando vou a festivais em Linganore. O lobby é apertado, estranhamente configurado, e um pequeno elevador. Os quartos são ok, mas muito desconfortável sofá-cama. Além disso, parece haver um problema de vazamento que causa cheiros estranhos nos quartos. Era evidente que os funcionários do hotel estavam cientes do problema, mas não estavam muito dispostos a consertar as coisas sem serem solicitados. Honestamente, a pior parte da minha estadia foi a equipe do hotel. Não tenho certeza se foi uma noite ruim, mas este foi um dos piores serviços que já experimentei. Minha família teve 5 quartos diferentes e fez check-in em vários momentos. A única constante foi a atitude da equipe. Eles foram rudes, condescendentes e, em geral, desagradáveis ​​para toda a nossa festa. Eu deveria ter cancelado quando um dia antes do check-in, recebi um e-mail dizendo que minhas tarifas de quarto estavam sendo alteradas porque eu tinha muitos quartos. Depois de ligar e enviar um e-mail sobre a alteração da minha tarifa e o ridículo de receber um e-mail um dia antes da minha viagem, finalmente consegui falar com um gerente assistente que corrigiu tudo. Encontrei-me com o gerente da propriedade no dia seguinte e expliquei todos os problemas, que são mais do que estou detalhando aqui. Ela pediu desculpas e disse que iria falar com a equipe. Ela também repassou o que deveria ter acontecido. Isso foi bom, mas eu também esperava mais do Marriott. De qualquer forma, esta propriedade está fora da minha lista. Faça um favor a si mesmo e fique no Marriott SpringHill a cerca de 10 minutos ou no Residence Inn ao lado.”
— Janine Beatty

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