H10 Casa del Mar
Granvia del Puig Major 2, Near Santa Ponsa Beach, Santa Ponsa, 0000, Spain
Rating
3.9
Price Level
$$
Rooms
245
Pets
No
28
Jan
H10 Casa del Mar, Santa Ponsa
H10 Casa del Mar
Located on the seafront of the stunning Santa Ponça beach, the H10 Casa del Mar is a newly refurbished four-star hotel that benefits from a full range of services. Its main attractions include a large swimming pool and sun lounger area, a restaurant, Snack Bar and Chill-Out terrace with infinity pool. The hotel also has a Despacio Spa Centre and a varied programme of entertainment for adults and children, making it ideal for enjoying a pleasant holiday as a couple or family.
Price & Availability
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Overall
Good
3.9
358 reviews
5
181
4
130
3
65
2
28
1
27
Customers Review
Location 4.5
Cleanliness 4.1
Comfort 3.8
Neighborhood 4.3
Amenities 3.8
Condition 3.9
Recomendation 84.5%
“Ive stayed previously at this same hotel. Came many years ago and found it rather pleasant but with several issues which are still the same today but worse. Starting with the rooms we are in the far end of the hotel which is still in need of a refurb even reading prev reviews nothing has been done with this building 4 years on. The beds are the worst ive ever experienced.Hard is an understatment. The handle on the sauna came off with a customer. The gym equipment only one off is beyond its usefullness. A multimachine thats been there years. The indoor jakuzzi was freezing too. The upstairs roof top is dark on a night and people dont want to sit up there when usualy the pool is lit up. I asked the bar tender he rang down and said its not working. The rooms have no air con. I asked why at the desk they replied we dont switch it on until end of may. Bear in mind its 24 degrees and 19 on a night. The food has gone downhill half board and you have to pay for water ect. Theres no entertainment at all. Even on our last visit in july there was 1 woman singing on one day of the week..so this week we travelled to universal also another hotel up the road and enjoyed heated pool and entertainment every nite. Sorry h10 but we wont be coming back. Also in the extention the carpets were awfully stained please get this sorted as looking at previous posts you reply and nothing has been done to improve standards. Its like you are open but we dont feel like doing anything however you can stay just dont expect much until season starts..h10 gets away with this because its on the beach a stone throw from the sea. But its worth the 500 meter walk to get a better stay. If you have kids then keep the door on the balcony closed as all the drunk kids come back at 2.30am shouting singing. I rarely leave reviews but im awake at 3.30am because its warm uncomfortable and xant wait to go home for a good nites sleep. A holiday ruined by this stay. 😪im bound to get a review sayi g sorry we will look into this..but it never will..”
— Henry Hilton
“Me pareció excelente porque tanto la limpieza, el servicio, la ubicación del hotel, el personal y todo en general fue maravilloso, sin duda alguna mi familia y yo volveremos!!!”
— Yunier Cordero Perez
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