Sonesta ES Suites Birmingham

Laercio Barquetta

Oct 09, 2021

3

Need New furniture. The staff os great

Kiley Baker

Sep 25, 2021

1

Os quartos não são como parecem online. Minha cama deveria estar em um loft, mas era tudo um quarto. No café da manhã, não há senha de wifi e me deram uma caixa de plástico com um copo de cereal e uma caixa de leite para o café da manhã. Isso não é os ovos mexidos fofos e bacon do site ... Eu reservei 2 dias, mas não vou ficar nem o segundo. Este lugar é muito caro e MENTIRAS SOBRE TUDO QUE ELES ANUNCIAM. NÃO DESPERDIÇA O DINHEIRO DA UR !!!

Kiley Baker

Sep 18, 2021

1

The rooms are not how they look online.my bed was supposed to be in a loft but it was all one room. For breakfast, there isn't isn't wifi password to be found and they gave me a plastic box w a cup of cereal and a box milk for breakfast. Thats not the fluffy scrambled eggs and bacon on the site... I reserved 2 days but won't be staying for the second. This place is overpriced and LIES ABOUT EVERYTHING THEY ADVERTISE. DO NOT WASTE UR MONEY!!!

Savannah Francis

Sep 09, 2021

5

Este é um ótimo lugar para ficar. Muito simpática equipe muito acolhedora.

Savannah Francis

Sep 09, 2021

5

This is a great place to stay.Very friendly staff very accommodating .

Nishia Smith

Aug 09, 2021

2

Suas fotos enganam. Seria melhor dormir no seu carro. A banheira tinha gosma no canto. O chão estava pegajoso e manchado. Havia muita poeira nas aberturas. As paredes estavam sujas. Havia cabelo em uma das camas. Tudo isso apenas para ter $ 250 retidos em sua conta para o caso de incidentes. Recebemos várias desculpas para explicar por que os quartos estavam em seu estado atual. Não há explicação justificável. Não desperdice seu dinheiro aqui.

Jacob Clements

Aug 09, 2021

1

Eles cobraram mais de 200 dólares e ainda não recebi um reembolso total. Provavelmente nunca irei. Eles têm um depósito de 100 dólares que você não receberá de volta por quase uma semana. Basta ir a uma pousada de férias ou à lixeira no Superior Grill, na porta ao lado.

Adrienne Williams

Aug 09, 2021

5

OK então.. Piscina fechada - isso é cobiçado ... fora do nosso controle - 34% dos vacinados no Alabama. Agradeço que você seja conservador. Queda de raio - isso é da natureza e está fora de nosso controle. Agradeça a equipe pelo que fizeram. Times de beisebol - difícil de gerenciar ... Vicki e Michael fizeram um excelente trabalho gerenciando vários times de todo o país e suas expectativas. A equipe foi muito receptiva a todos os pedidos. Muito hospitaleiro e tirou o melhor partido das diferentes e difíceis situações. Fique com Vicki e Michael ... dê a eles um aumento! Eles merecem isso! Quarto era bom / limpo ... Cozinha completa, se alguma coisa estava faltando, a equipe trouxe para você. Perto de vários restaurantes. No geral foi uma boa estadia.

Nishia Smith

Aug 09, 2021

2

Their pictures are deceiving. You would be better off sleeping in your car. The tub had gunk in the corner of it. The floors were sticky and stained. There was a lot of dust on the vents. The walls were dirty. There was hair on one of the beds. All of that only to have $250 hold on your account in case of incidentals. We were given several excuses as to why the rooms were in their current state. There is no justifiable explanation. Do not waste your money here.

Adrienne Williams

Jul 16, 2021

5

Ok..so.. Pool closed - that's covid..out of our control - 34% of Alabama vaccinated I appreciate you being conservative. Lightning strike- that's nature and out of our control. Appreciate the staff for what they did do. Baseball teams - hard to manage...Vicki and Michael did an excellent job with managing multiple teams from across the country and their expectations. Staff was very responsive to every request. Very hospitable and made the best of different , difficult situations. Keep Vicki and Michael..give them a raise! They deserve it! Room was good/clean... Full kitchen, if anything was missing the staff got for you. Close to multiple restaurants. Overall was a good stay.

Jacob Clements

Jul 11, 2021

1

They over charged me 200 dollars, and I still haven’t received a full refund. I probably never will. They have a 100 dollar deposit that you won’t get back for almost a week. Just go to a holiday inn , or the dumpster at the Superior Grill next door.

Donna Brown

Jul 09, 2021

1

Eles lotaram o hotel. Fomos chamados no dia do check-in que seria cortesia um quarto para a noite no Hilton Inn Garden e tivemos a opção de ficar lá em ambas as noites. Chegamos, fomos informados de que eles só tinham 1 noite disponível e que precisaríamos voltar Sonesta para a nossa 2ª noite. Em seguida, o cartão do hotel foi recusado duas vezes, então tivemos que esperar 2 horas, várias chamadas para obter a linha de atendimento ao cliente. Tínhamos lidado com tudo isso depois de uma longa viagem e de uma emergência médica familiar. Isto não está certo. Nós reservamos meses atrás. Estaremos apresentando uma reclamação formal.

Christine Goduto

Jul 09, 2021

5

O quarto era ótimo. Muito limpo. Gostei especialmente do adesivo na porta, provando que estava devidamente higienizada.Mais importante ainda, todos os funcionários que encontramos foram excepcionalmente acolhedores e amigáveis. Todos dando sorrisos calorosos e prestando um serviço exemplar.Com certeza procurarei o conforto deste estabelecimento em viagens futuras.

Donna Brown

Jul 09, 2021

1

They overbooked the hotel. We were called the day of check in that we would be comp a room for the night at the Hilton Inn Garden and we had option to stay there both nights. We arrived, we were informed that they only had 1 night available and we would need to go back Sonesta for our 2nd night. Then the Hotel card was declined twice so we had to wait 2 hours, multiple calls to get the customer care line. We had deal with all this after a long drive and dealing a family medical emergency.This is not right. We booked months ago. We will be filing a formal complaint.

Christine Goduto

Jun 27, 2021

5

The room was great. Very clean. I especially liked the sticker on the door proving it was properly sanitized. More importantly, every employee we encountered was exceptionally welcoming and friendly. All giving warm smiles and providing exemplary service. I will definitely seek the comforts of this establishment on future travels.

Tiffany Balltrip

Jun 09, 2021

5

Large room wish it was a king, but over all clean staff was friendly and my favorite was the sweet middle aged breakfast lady super helpful for the price you really can’t beat it. Would absolutely stay here anytime I’m in town.

Luis Mendoza

Dec 09, 2020

5

Muy buen lugar

Ricardo Alejandro

Oct 09, 2020

5

Lo mejor de Birmingham. Calidad de instalaciones y desayuno de locura.

Yulady Campbell

Sep 18, 2020

4

Very responsive front desk

Jose Santamaria

Oct 09, 2019

5

Muy confortable yacogedor

Samuel Ramírez

Oct 09, 2019

5

Cómodo y muy bueno bonito y barato

Rana A

Oct 09, 2019

5

Muy bueno cómodo moderno

Yalitze Herdz

Oct 09, 2018

5

Muy buen servicio

Kim Leininger

Oct 09, 2017

5

Me gustó mucho. La habitación era muy grande y el desayuno delicioso

Scott Eckart

Oct 09, 2016

5

El cuarto era bien grande. . .¡mas que anticipé! También, el desayuno proveído era delicioso y se lo servía con buen servicio.

TrueTravelAmore77

Freshly renovated & impressed

4

I needed a break and got a room for a night that wasn't far away from everything/one. The price was right so I booked it. Room was clean. No odors besides slight fresh paint. Front desk staff was...

Sightsee05534014619

Great accomodations, surprisingly good price

5

I stayed at this property in January for a business conference. Although it was a little ways away from the BJCC, I found it to be in a great location with lots of stores, restaurants and nightlife...

Cathy N Andy J

Excellent

5

Very good accommodation, full kitchen, lounge and large flatscreen TV nice and comfy bed , suite is in a building modelled on a townhome with 4 suites in each building ...reasonably priced and...

d0l0ras

Does not respond to your problem

1

The best of the hotel was the staff. They were friendly and helpful. I was a guest in October 2021. I was going to the office when another unit door came open and six dogs came after me. One bit...

840rosiem

Retirement trip

4

This is like an apartment complex we had seven rooms. Customer service was great didn't have a problem with that, check-in went well, thanks Chris. The units were clean, I like that idea of the...

minapUSA

Should have listened to the detailed reviews of others :(

1

Honestly, probably the worst place I have stayed in. I should have listened to the other reviews on this place. Things of note: 1) the dishes that were supposed to be available to me were in the...

Sonesta ES Suites Birmingham, Birmingham

Sonesta ES Suites Birmingham

Price & Availability

Overall

Customers Review

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Sonesta ES Suites Birmingham, Birmingham

Sonesta ES Suites Birmingham

Price & Availability

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Overall

Customers Review

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