“Ms Koo was amazing. Directions in Korea can be tricky, and you often have to toggle between Naver, Kakao and Google maps to find your way. She laboriously drew out a map to help me find my way”

“I very much enjoyed staying here while visiting Seoul. First of all, the hotel is clean which is very important. The rooms are small but I wasn't in my room much anyway. I am visiting from America and was glad to find a 110v outlet in the room so that I could plug in my curling iron. There's already a hair dryer in the room so no need to bring one. I was able to charge my Samsung phone into a USB port by the bed also. The heat, air and light controls are at the head of the bed so you don't have to leave the bed to change the controls if you get too cool or too warm. There are shelves in the room for storage as well as a small, open closet for hanging clothing and storing shoes. There's also a tv in the room to enjoy watching from bed. There's a small safe and refrigerator as well. Each day bottled water was left in the fridge. I received a call each day to ask what time I needed my room cleaned. If you just need towels you can let them know that and they will bring those and leave the room alone. In the shower were large bottles of shampoo, conditioner and body wash. All were very nice smelling. The room has a drawer with a toothbrush, toothpaste, disposable razor, small folding plastic brush and 2 packaged q tips. The hotel is close to anything you want or need in the city. Plenty of restaurants and various stores/shops are nearby. As far as safety, your room key is a card that won't allow you to use the elevator to go up to the rooms unless you swipe your key. Plus, Seoul seems very safe so I was never afraid in the least.There is a spa in the hotel but I can't comment on it as I didn't visit it. Everything in the hotel is modern and in good working order. I would definitely plan to stay here again if I visit Seoul again in the future.”