Krystal Grand Puerto Vallarta
Avenue de las Garzas 136, Zona Hotelera, Near La Isla, Puerto Vallarta, 48333, Mexico
Rating
3.9
Price Level
$$$
Rooms
451
Pets
No
from
$ 2,575.15
20
Jan
Krystal Grand Puerto Vallarta, Puerto Vallarta
Krystal Grand Puerto Vallarta
Located in Puerto Vallarta 200 metres from Playa de Oro The Hacienda at Hilton Puerto Vallarta provides accommodation with a restaurant free private parking a fitness centre and a bar. Featuring room service this property also provides guests with a terrace. The hotel features an outdoor pool a 24-hour front desk and free WiFi is available. Guests at the hotel can enjoy a buffet or a Full English/Irish breakfast. Cruise Ship Pier is 700 metres from The Hacienda at Hilton Puerto while Puerto Vallarta International Convention Center is 6 km away. The nearest airport is Lic. Gustavo Diaz Ordaz Airport 3.9 km from the accommodation.
Price & Availability
Select your room
Junior Suite Balcony Double ·
All Inclusive
Exclusive discount -246.40 - Package Rate
Cancel free of charge before Fri, 3 Jan 2025
Junior Suite Double With Balcony ·
All Inclusive
Cancel free of charge before Wed, 8 Jan 2025
Jr. Suite Balcony ·
All Inclusive
Double Bed - Suite ·
All Inclusive
17% discount
Non Refundable
Jr. Suite Balcony Double ·
All Inclusive · 2 Queen Beds
Book now and save
Non Refundable
Junior Suite Balcony Usd ·
All Inclusive
Cancel free of charge before Sat, 11 Jan 2025
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.9
500 reviews
5
2329
4
1257
3
662
2
344
1
311
Customers Review
Value 3.9
Location 4.4
Cleanliness 4.1
Comfort 4.1
Neighborhood 4.3
Amenities 3.5
Condition 4
Quality 5
Recomendation 76.3%
“Nice rooftop bar and infinity pool. Lots of seating and a nice sushi bar along with fairly top shelf liquor. Definitely worth paying a little extra for the adult side if you are not with kids. Good sized rooms. $70.00 USD per person for day passes which do not include dinner. Day passes must be returned by 6pm. Great helpful staff and I advise tipping your poolside waiter when you get to the pool and they'll do whatever you want.”
— Darius Dubash
“I arrived on the 4/30/22 was given the wrong room from what I had paid for (ocean view) they put me in a different hotel the “Hacienda hotel” was supposed to stay at the resort side but the hacienda room was decent. I asked for room service, I didn’t get my dinner until 1 1/2 late and cold, the guy said “ we had late parties” as if that should mean anything to me, then he asked me to pay, wow! I tried to change rooms but I was told I had to wait till the next day. Then I was promised by a manager I was going to get an upgrade and a complimentary spa day. Then after 5 hours without a room, they finally took me to my dream room with an ocean view… my view was a hallway of the hotel. At this point, I was very mad and demanded to receive the room I paid for. I had to wait for another 1 hour, they finally took me to a room that I supposedly paid for (didn't look great) then the room they were going to give me for free (upgrade for sure). Now, this room did have an ocean view room but the room was dirty and beat up.
Fortunately, they made up for it with an AMAZING spa day! A bottle of champagne to the room, and they work hard to make our vacation better. The Service here is pretty good, I would've given them a 5-star but they need to be more organized with their customers and try to get it right from the beginning so there is no need to make up for it BUT I appreciate what they did for us.”
— Sonia Barrientos
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