Stayed on 2/25/23 and the location was perfect. Staff was great and welcoming. Hotel was extremely pleasant and very comfortable. There's a bar, pool table all in the lobby area. Which I thought was not ok if kids are there. When checking in a folks are at the bar drinking and behaving inappropriately.. The bedroom walls are really thin and it's definitely a bit of a downside to such a gorgeous place.. along with no microwave in room, no ice maker near room which caused an inconvenience. Having to go to the lobby in front of guest that were at the bar to warm food and get ice in the middle if the night was very uncomfortable!

Design theme for the room is dark, not like it so much. no restaurant. Breakfast has to be ordered in advance provided by outside vendor. There is a stall selling basic Stuff like yoghurt, milk, coffee, energy bar, cereal.... But very expensive.

Very nice large clean rooms. Easy and quick check in and out. Even has an indoor pool. Very comfortable beds too.

The staff and customer service were excellent. Everyone was extremely helpful and friendly. The rooms and all areas were VERY clean. This is a pet friendly hotel. We loved it!

I have stayed in many hotels but I must say that this stay at the Aloft was everything! I came in town for the Duke Mayo Classic and stayed one night. The best part about this hotel is that dogs stay FREE! Yes FREE!!!!! I don't know if all Aloft's are like that but if they are, I will only stay at Aloft hotels wherever I go, unless they have bad reviews. The person who welcomed us was Hugh, he was great! Very professional, courteous, warm and welcoming! The hotel was clean, the room was super clean! The mattress was soft! Hugh even let us know that the A/C was not working in the first floor hallway only, where we would be staying but they did have a crew working to repair it and it was fixed! I love the security of the hotel. You had to have your hotel key to access the door to your hallway leading to your room. No free breakfast but I would prefer a free dog stay over free breakfast any day! The pool was nice. I will definitely be back to this hotel, I give this hotel a 10/10!

The hotel is conveniently located, has friendly and efficient staff and quality amenities including a well equipped fitness center and shuttle service. My issue was that I felt my guest room was...

Stayed at the Aloft Charlotte Ballantyne for 5 nights on business. The hotel has great design and style. The lobby and bar area is great! The bed was a little lumpy and uncomfortable for my personal...

This is a nice hotel we stayed for weekend visit to family. The rooms are modern and clean. They are supplied with lovely Bliss amenities. Different breakfast options for purchase. Friendly staff at...

Very good hotel. No pet fee! Rooms were cleaned well and the beds didn’t feel cheap. Pool and gym were open despite COVID-19. The pool was heated and very fun! Every member of the staff was very kind...

We love this location! Ballantyne Aloft has excellent amenities and very nice rooms. We will miss the golf views, but are looking forward to the new park!! The customer service is impeccable no...

The staff at the Aloft were absolutely fantastic - from check in and throughout my stay. The hotel is a very nice basic business hotel, close to everything in the Ballantyne area. I was here as a...

This place was great!! So quiet, easy access to the pet area, and most of all it was SUPER CLEAN!! We love that they have touch-less entry, put your key card to the key box (handicap entry) and it...