Spent a few days here and I had a good experience. The front desk staff is friendly and accommodating, especially Julia. She really knows how to make guests feel welcome and at home. The hotel is not new but we'll maintained. The rooms looked like they were updated a few year ago but still look good. The beds are comfortable and they clean your room upon request. The coffee shop on site is pretty good and they also have a good variety of souvenirs, better and more affordable than many stores in downtown. The hotel shuttle to the airport is very convenient and runs approximately every 30 minutes. Also the fitness center is very good and has enough equipment and dumbbells to get a good workout.

Had a great experience staying here for 10 days whilst working locally. The breakfast is fantastic, gym is good and the cleanliness and decor are great, particularly in the rooms. The reception staff, in particular Josie, were welcoming, kind and always willing to help. My only advice to prospective guests, avoid rooms with an adjoining door. The guest next door to me had their TV on nearly 24/7 and you can hear everything through that adjoining door.

Very accommodating given last minute bookings by Delta due to flight cancellations. It was around 2 a.m. but staff was still curious and polite given how they were bombarded by weary and understandably cranky travelers. Staff maintained professionalism and answered any questions we had. A "diamond club" member tried to cut in front of the 30+ of us that were there and they kindly let him know they were the only staff available and that he would have to wait like everyone else.

I had a terrible stay. At midnight, I discovered that the toilet was leaking water into the bowl. I had to fix the flapper myself. Then at 1AM, a horrible noise that sounded like a hairdryer started coming from the wall where the TV was. It took me a while to figure out that it was a bad motor on the mini-fridge. I unplugged it and the noise stopped. But the worst part was, starting around 1AM, there were loud thumping noises that sounded like mini-earthquakes every 5 minutes or so. It felt like I was living underneath someone who was lifting weights and dropping them to the floor. I'm someone who rarely ever complains about hotel rooms. But I finally called the front desk and they offered very little in support. At this point, I've fixed their plumbing, diagnosed their fridge problem, and now I finally have had it with the thumping noise. Management didn't offer a new room or offer any sort of rebate or credit. They merely reported the thumping noise to security. Completely useless. Thumping went on, well past 3AM until I finally fell asleep. In the morning, as I checked out, the front desk acted as if nothing happened, not even an apology, and I had to rush out to catch the airport shuttle. The only good part about the hotel was the super-friendly airport shuttle driver. Even the free cookies they give you were disappointing, and went stale quickly.

Rooms were decent, lots of plugs, comfy bed. Not having a microwave was inconvenient. Stayed on ground floor, room had ants. Staff moved us to another room also on ground floor. Still had ants, though not as bad. Good pet policy. Starbucks on site was a huge plus. I've stayed in a few hotels near the airport here and they're all tired and mediocre. They know they will make money off travelers regardless.

Stayed as it was close to the airport for my early flight. The hotel was under a bit of renovation but there wasn't any noise or debris. The room service was very good and quick. The beds and the...

The Doubletree hotel by the SLC airport was in a convenient location. The rooms are very clean and the beds are comfortable! The view by the water was the kicker, just absolutely lovely and amazing...

Rooms were clean and really spacious, food is ok. Staff members were not too friendly. Nobody was rude but they didn't smile at all. Especially morning servers could provide a better service. I...

I stayed here a few nights ago. We came in after a long day and were looking to get some food. We were informed that the hotel was not providing room service “due to Covid” Since many other hotels...

Booked for two nights after looking at photos and seeing their indoor pool and Jacuzzi. Checked in and went to room. I usually grab my beers and put them in the fridge and change into shorts to go...

I stayed at this hotel recently and it was a great experience from checking in to checking out. Becky and Jesse were very courteous and kind. It was my first time staying at a DoubleTree and I...

This hotel is not up to “Hilton” standards. The staff was rude, the room was gross, if you’re a rewards member there is a Tru by Hilton and a Hilton Harden Inn on the same road. We didn’t spend a lot...

Bed/pillows comfortable, quiet room, nice bathroom, polite lobby staff, breakfast good, location perfect. Power went out due to a transformer issue, yet staff remained calm and it was restored...

This review is from a 20+ year Diamond member. Very rude staff! Not sure what the problem at this property is, but the front desk sadly has not been trained in any form of customer service. VERY...