Phone Number 18004447171
Grand Hyatt Washington
1000 H Street Northwest, Near Capital One Arena, Washington D.C., DC 20001, United States
Rating
4.4
Travelers Choice
2021
Price Level
$$$
Rooms
897
Pets
No
09
May

Grand Hyatt Washington, Washington D.C.

Grand Hyatt Washington

With a pristine location in the heart of Washington D.C. neighborhood, just steps away from downtown, our hotel ensures that you’re never far from where you’re looking to go. Explore from Grand Hyatt Washington, conveniently connected to the Metro Center train station from our lobby, allowing you to travel the red, orange, silver, and blue lines with ease to the city’s beloved destinations and neighborhoods. See all of D.C.’s top sights from our front doors. This luxury hotel is located in central part of Washington. It is located just a few paces away from popular tourist attractions such as the Washington Convention centre. The hotel also has direct access to the subway system. Renovated in 2002, the hotel comprises a total of 888 guestrooms, of which 37 are suites. The impressive lobby offers guests a welcoming 24-hour reception desk. Further facilities include a theatre and various shops. Meals may be selected at the à la carte restaurants or in the several lounges available. Public Internet connection is also available (charges apply). The luxurious and contemporary rooms come with a marble-finished bathroom and are fully - equipped. There is an indoor swimming pool and guests may make use of the 2 spa rooms as well.

Grand Hyatt Washington

Price & Availability

Overall

Excellent
4.4
1907 reviews
5
3160
4
2092
3
856
2
398
1
267

Customers Review

Location 5
Cleanliness 4.5
Comfort 4.5
Neighborhood 4.7
Amenities 4.3
Condition 4.4
Recomendation 85.2%
“It began wonderfully, walking into the lobby the brilliance is apparent of the design, spacious, conference hotel. Sam at front desk was wonderful. Location of hotel unrivaled. Wonderful view of lobby from bedroom.. And all was well until I noticed upon turning in the top sheet on one of the beds had a stain..after linens were changed the next morning the floor wasn't vacuumed...spotty cleaning was obvious. And the kicker, another stain on top sheet that I was just going to toss off instead of stressing, tossed off and found two drops of blood red (really red not old and washed) stain on the second sheet at the point housekeeping manager came and was "apologetic." We left. Returned. New linens. You'd think running a vacuum through the room after all of this would be..but no. Just linens. Maybe understaffed? I dont know but it really wasn't acceptable or lend to a peaceful hotel experience which we expect from Hyatt. The third star is solely for attractiveness of the lobby”
— Abhayam Vasudhara
“We had a wonderful stay at the Grand Hyatt Washington! No issues with the room, great location close restaurants, two metro stations, and easily walkable to all the museums and monuments! The service is what makes this hotel so great though! Sam helped us when we checked in and she was so friendly and nice!! She answered all our questions! At the end of the stay, Connie was also super awesome and remade my key to make sure it would work until 2pm for checkout. Thanks Sam and Connie for being so amazing! Highly recommend staying here!”
— Rachel Lattier

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