Krystal Grand Cancún
Boulevard Kukulcan Km 8.5, Near Delphinus Dreams, Near Forum by The Sea Mall, Cancun, 77500, Mexico
Rating
3.7
Price Level
$$$$
Rooms
398
Pets
No
from $ 2,411.85
10
May
Krystal Grand Cancún, Cancun
Krystal Grand Cancún
Overlooking the Caribbean Sea and Nichupte Lagoon only steps from the beach Krystal Grand Cancun offers a bi-level outdoor pool private white sandy beach and full-service spa. The hotel features guestrooms with flat-screen TVs and MP3 docking stations. Guests will also enjoy the private balcony with views of the city or ocean as well as 24-hour room service. Guests at Krystal Grand Cancun can begin the day with a fresh breakfast at the on-site O restaurant. The Grill & Terrace Rissotto and Ayami restaurants plus the Take a Bite is also available at the hotel for casual dining during the day.
Price & Availability
Select your room
Standard 2 Double Room ·
Bed & Breakfast · 2 Double
15% discount
Non Refundable
Standard 2 Double Room ·
All Inclusive
Non Refundable
Standard Double Room ·
All Inclusive
Non Refundable
2 Double Beds - Oceanfront Room ·
Bed & Breakfast
15% discount
Non Refundable
Deluxe 2 Double Room ·
Bed & Breakfast · 2 Double
15% discount
Non Refundable
Standard 2 Double Room (City View) ·
All-inclusive (food/beverages/snacks)
Oceanfront King Room ·
Bed & Breakfast · King
15% discount
Non Refundable
Standard Double Room - MEXICOUSD ·
All Inclusive · Double
Cancel free of charge before Sun, 5 May 2024
1 King Bed - Superior Room ·
Bed & Breakfast
15% discount
Non Refundable
Oceanfront Superior King Room ·
All Inclusive
Non Refundable
Deluxe 2 Double Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Oceanfront Deluxe Double Room with Balcony - MEXICOUSD ·
All Inclusive · Double
Cancel free of charge before Sun, 5 May 2024
Standard King Room ·
Bed & Breakfast · King
15% discount
Non Refundable
Altitude Double Suite ·
All Inclusive
Non Refundable
Oceanfront Superior King Room - MEXICOUSD ·
All Inclusive · King
Cancel free of charge before Sun, 5 May 2024
Altitude 2 Double Suite ·
All-inclusive (food/beverages/snacks)
Altitude King Suite ·
All-inclusive (food/beverages/snacks)
Altitude Corner Suite (Limited Ocean View) ·
All Inclusive
Non Refundable
Altitude King Suite - MEXICOUSD ·
All Inclusive · King
Cancel free of charge before Sun, 5 May 2024
Altitude Double Suite - MEXICOUSD ·
All Inclusive · Double
Cancel free of charge before Sun, 5 May 2024
Altitude Oceanfront King Suite ·
All-inclusive (food/beverages/snacks)
Altitude Oceanfront Suite - MEXICOUSD ·
All Inclusive
Cancel free of charge before Sun, 5 May 2024
Superior King Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Altitude Corner King Suite (Limited Ocean View) ·
All-inclusive (food/beverages/snacks)
Altitude Corner Suite (Limited Ocean View) - MEXICOUSD ·
All Inclusive
Cancel free of charge before Sun, 5 May 2024
Altitude Oceanfront Corner King Suite ·
All-inclusive (food/beverages/snacks)
Altitude Oceanfront Corner Suite - MEXICOUSD ·
All Inclusive
Cancel free of charge before Sun, 5 May 2024
Presidential King Room (Ocean View) ·
All-inclusive (food/beverages/snacks)
Presidential Oceanfront Suite - MEXICOUSD ·
All Inclusive
Cancel free of charge before Sun, 5 May 2024
Presidential Oceanfront Suite ·
All Inclusive
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Good
3.7
853 reviews
5
2542
4
1639
3
801
2
356
1
389
Customers Review
Cleanliness 4.2
Comfort 4
Amenities 3.7
Condition 3.8
“This place is beautiful.. but realize that's as positive as my review will go. It's the easy fruit I'm pulling from. First off they do not accept cash..at all except for tips, so if you don't want the all inclusive it gets tricky. They close down at 11. Literally shut off the lights at 11:00 pm, so basically it's a forced bed time. All inclusive but only for a select few hours. The food is on the same level of the cheapest all you can eat buffet that you can think of... maybe worse. Now, mind you I have a laundry list of things I was incredibly disappointed with but I'm not going to list each one. The staff are amazing people so I guess that's the second positive I'm going to give. For the money this place charges I can guarantee we will never be back after spending a week here. In summary the property and the people are great, the management is horrible. If your wanting a more authentic cultural experience do not stay here. It's a glorified pool with curfew for adults.”
— Josh Morgan
“La atención es un desastre. El servicio de check in y check out deficiente, largas filas. No cumplen el protocolo de covid. Cuentan con tan solo 2, si 2 ascensores para toda la propiedad, de los cuales solo funciona 1. Largas espera a la hora de tomar el ascensor para ir a la habitación. Las habitaciones te la entregan sucias, el baño, los pisos y muebles manchados con marcas de vasos recientes(por protocolo los cuartos tienen que estar 72Hs desocupados). No te hacen el servicio de habitación, al reclamar, te contestan que los disculpes que están sobrecargados de trabajo (Salí a las 9 am del hotel y regresamos a las 6Pm). No te reponen el frigobar, tenes que reclamar puntualmente. El servicio all inclusive otra decepción más tanto el desayuno, almuerzo y cena. Las opciones de comidas son muy pocas, sumado a eso es fea, y como frutilla del postre son mezquinos a la hora de servirte la comida, te sirven una papa y te dicen esta bien así? Le pedis un poco más y te vuelven a decir esta bien así? Incumplen con las reglas de los all-inclusive donde la comida uno se la sirve a su gusto. La bebida te la sirven en vaso 80% hielo y 20% bebida, si tenes suerte podes tomarte dos vasos. Eso si, si el mesero se acuerda o quiere traerte. La verdad que es el peor hotel que vine en mi vida. No lo volvería nunca ni porque me regalen la estadía. No vengan.”
— Nicolas Aguero
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