Phone Number 18004447171
Paradisus Punta Cana
Playa de Bávaro, Near Palma Real Shopping Village, Punta Cana, NA 23301, Dominican Republic
Rating
3.8
Price Level
$$$$
Rooms
683
Pets
No
20
Apr

Paradisus Punta Cana, Punta Cana

Paradisus Punta Cana

This oceanfront hotel in Higuey Dominican Republic is located within 25-minutes' drive of the Punta Cana International Airport. The hotel features a spa and 5 different pools. The Punta Cana All Inclusive Paradisus resort offers tennis golf and a casino. Guests can eat at one of the 12 on-site restaurants. Additional activities include sushi making wine tasting and tango lessons. Each suite at the Paradisus Punta Cana Resort offers a private balcony and a minibar. A coffee maker and cable TV are also provided. Room service is available 24 hours a day. Cocotal Golf and Country Club is 9.4 km from the hotel. Snorkeling is available at the coral reef which surrounds the island.

Paradisus Punta Cana

Price & Availability

Overall

Good
3.8
1041 reviews
5
10664
4
3353
3
1351
2
702
1
623

Customers Review

Cleanliness 4
Comfort 3.9
Neighborhood 4.2
Amenities 3.8
Condition 3.9
Recomendation 42.3%
“We showed up to the resort alive and hopeful; couldn’t wait for what our trip had in store. It took less than an hour for reality to hit. The service was absolutely terrible. No staff members could be bothered with our questions or concerns. Everyone was dismissive rather than helpful. We were told that all the restaurants were booked through the week and we would only be able to order room service or eat at the buffet for the entirety of our stay. We asked to speak to a manager but the staff told us they were all in a “meeting.” I guess that meeting lasted four days because we never did get in contact with management. We quickly realized that everyone was having this issue with reservations as the buffet was over crowded and always low on food. We met a woman on the beach having the same issue. She expressed that she was legitimately concerned as to how she would feed her three young children throughout her trip. This is the third review that we‘ve left because the company keeps deleting the negative reviews. On one review, the company replied to us and said that management offered us a reservation and we turned them down. This is a blatant lie. They turned the replies off and we are unable to respond to their false allegation. I truly feel as if I was scammed. This resort took my money, promising an all inclusive stay. Yet once I checked in, my friends and I were left to fend for ourselves until check out. I am disgusted with the service.”
— Alissa Korwek
“Had a blast!! Resort was nice and clean. Service was great and food was fantastic. I felt safe being there with family. The manager, George, was the best ever. He made sure our visit was memorable and kids loved him. He danced with them later that night. You Rock!”
— S K

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