Phone Number 18004447171
Hotel Riu Palace Costa Mujeres
Blvd. Costa Mujeres, Near Playa Mujeres Golf Club, Cancun, 77400, Mexico
Rating
4.3
Travelers Choice
2021
Price Level
$$$$
Rooms
670
Pets
No
20
Apr

Hotel Riu Palace Costa Mujeres, Cancun

Hotel Riu Palace Costa Mujeres

The Hotel Riu Palace Costa Mujeres, located on the Bahía de Mujeres beach, has spacious facilities, free WiFi throughout the hotel, and the best 24-hour all-inclusive service so that you can enjoy your holiday to the utmost. The extensive gastronomic offer, the fun entertainment programmes and our exclusive RIU Hotels & Resorts service will make your stay unforgettable. This all-inclusive hotel in Costa Mujeres has 600 rooms with the finest amenities, like a minibar, beverage dispensers and a balcony or terrace. The facilities of the Hotel Riu Costa Mujeres also include five swimming pools, two of them with swim-up bars, so that you can enjoy a refreshing dip after relaxing in the lounge chairs in the solarium area. And if you want to feel the sand under your feet, we have a private area on the beach with hammocks and umbrellas.

Hotel Riu Palace Costa Mujeres

Price & Availability

Overall

Excellent
4.3
247 reviews
5
1033
4
324
3
123
2
73
1
68

Customers Review

Cleanliness 4.6
Comfort 4.3
Neighborhood 3.6
Amenities 4.4
Condition 4.5
Recomendation 100%
“This is a very new resort and as such has a long way to go to become a primer RIU location.Our room was very nice, it overlooked the ocean, unfortunately it also overlooked the band stage, which meant a continuous stream of noise from practicing acts to make shift offices, which absolutely overtook the serenity we were hoping for.This is a 3 star location at best for now.To me, the resort is struggling for what it is.We were told by the travel agent that this would not be a spring break party location.They were right that there were not many teens...in fact he hotel was at under 50% capacity.That didn't stop the staff from blasting very loud music throughout every afternoon and acting like a spring break party location.If you are looking for restart relaxation, look elsewhere.The staff are mostly pleasant and try very hard to understand, however very few spoke English including room service.As an example, I ordered a toast and a ham sandwich from the spare menu.They said 10 minutes, the order arrived in 45 minutes and contained 4 plates of frozen toasties/tacos and no ham sandwich.I sent the toasties back and they delivered the ham sandwich quickly.The food overall was terrible.We were stopped by exiting travelers and warned not to try the restaurants...they were correct. The food in the restaurants looked like someone went to the buffet and grabbed a plate for you...very, very disappointing.They did serve good drinks and the bar staff was very pleasant.The wine selection was better at the buffet than the restaurants.The pools werevery nice, the facilities were very clean.Be ready to stay on the resort as this was such a long way out.Unfortunately, I got very sick as did many folks...not sure the cause as we stayed clear if the water, suspect the food but don't know for sure.In time I'm sure the resort will get better, but for now my recommendation is to try somewhere else.”
— Jim Burgraff
“Este hotel es simplemente espectacular, no le cambiaria absolutamente nada, nos sentimos como reyes durante toda nuestra estadia. Volveria aqui sin pensarlo dos veces, lo recomiendo 100%”
— Sara Arcila

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