Phone Number 18004447171
citizenM Chicago Downtown
80 East Wacker Place, Near Millennium Park, Chicago, IL 60601, United States
Rating
4.5
Price Level
$$
Rooms
280
Pets
No
18
May

citizenM Chicago Downtown, Chicago

citizenM Chicago Downtown

With a stay at CitizenM Chicago Downtown, you'll be centrally located in Chicago, steps from Michigan Avenue and 5 minutes by foot from Grant Park. This 4-star hotel is 0.2 mi (0.4 km) from Millennium Park and 1.7 mi (2.8 km) from Navy Pier. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and a television in a common area. Enjoy a satisfying meal at CanteenM - open 24/7 serving guests of CitizenM Chicago Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee. Make yourself at home in one of the 280 guestrooms featuring refrigerators and iPads. Your pillowtop bed comes with premium bedding. 43-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

citizenM Chicago Downtown

Price & Availability

Overall

Wonderful
4.5
391 reviews
5
35
4
3
3
3
2
0
1
0

Customers Review

Cleanliness 4.8
Comfort 4.5
Amenities 4.5
Condition 4.7
“My husband and I just stayed here. We enjoyed it overall but there were a few drawbacks:Pros: - fantastic location - you’re by everything!!! - amazing views - can check in on your phone - decor is fun - 24/7 bar/restaurant - tablet to control roomCons:- the bed is so uncomfortable. Way too firm!!- pillows are too soft( feel like Goldilocks). The pillows squish to nothing so your left laying flat on the hard bed- you can’t see the tv from the bed- shower head didn’t really workOverall, we enjoyed our stay and actually booked here for a future trip. We’ll just bring our own pillows next time! Mi esposo y yo nos quedamos aquí. Lo disfrutamos en general, pero hubo algunos inconvenientes:Ventajas: - ubicación fantástica - ¡estás cerca de todo! - vistas increíbles - puede registrarse en su teléfono - la decoración es divertida - Bar/restaurante 24/7 - tableta a la sala de controlContras:- la cama es muy incómoda. Demasiado firme!!- Las almohadas son demasiado blandas (se sienten como Ricitos de oro). Las almohadas se aplastan hasta quedar en nada, así que te quedas acostado en la cama dura.- no puedes ver la tv desde la cama- el cabezal de la ducha realmente no funcionabaEn general, disfrutamos de nuestra estadía y de hecho reservamos aquí para un viaje futuro. ¡La próxima vez traeremos nuestras propias almohadas!”
— Ashleigh Leister
“very disappointed in this hotel. the rooms are so tiny! the bed is hard and the linens feel very cheap/scratchy. the outlets are on the other side of the room from the bed so you can't charge your phone or laptop while you are on the bed. I am breast pumping for my baby so I like to lay on the bed while pumping but had to sit at a desk and pump because where the outlet is located. I called the front desk to ask for an extension cord and they said they don't have one- so i had to go buy one at cvs. I took a shower (its a very tiny shower in a very tiny bathroom) and the whole bathroom flooded. there is no drain in the bathroom floor so the water is just standing. the room is very minimalist and looks like cheap materials were used. No full length mirror in the room. the room feels cold, sterile, creepy - not comfy, copying or welcoming. the pros are - it is brand new, clean and has a large well equipped gym and nice spacious lobby; good location and price. I would not stay here again. muy decepcionado con este hotel. las habitaciones son tan pequeñas! la cama es dura y las sábanas se sienten muy baratas y ásperas. los enchufes están al otro lado de la habitación de la cama, por lo que no puede cargar su teléfono o computadora portátil mientras está en la cama. Estoy extrayendo leche para mi bebé, así que me gusta acostarme en la cama mientras extraigo leche, pero tuve que sentarme en un escritorio y extraer leche porque donde se encuentra la salida. Llamé a la recepción para pedir un cable de extensión y me dijeron que no tenían uno, así que tuve que comprar uno en cvs. Me di una ducha (es una ducha muy pequeña en un baño muy pequeño) y todo el baño se inundó. no hay desagüe en el piso del baño, por lo que el agua está estancada. la habitación es muy minimalista y parece que se usaron materiales baratos. No hay espejo de cuerpo entero en la habitación. la habitación se siente fría, estéril, espeluznante, no cómoda, copiada o acogedora. las ventajas son: es completamente nuevo, limpio y tiene un gran gimnasio bien equipado y un vestíbulo espacioso y agradable; buena ubicación y precio. Yo no me quedaría aquí otra vez.”
— Gilat Weiman

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