Fairfield Inn & Suites Helena
2150 11th Avenue, Near Montana Historical Society Museum, Helena, MT 59601, United States
Rating
4.3
Certificate of Excellence
2018
Price Level
$$
Rooms
58
Pets
No
from MXN 23,847.10
27
May
Fairfield Inn & Suites Helena, Helena
Price & Availability
Select your room
Habitación, 1 Cama De Matrimonio Grande (hearing Accessible) ·
Bed & Breakfast
Non Refundable
Habitación, 1 Cama De Matrimonio Grande ·
Bed & Breakfast
Non Refundable
Habitación, 2 Camas De Matrimonio ·
Bed & Breakfast
Non Refundable
Habitación, 2 Camas De Matrimonio (hearing Accessible) ·
Bed & Breakfast
Cancel free of charge before Fri, 24 May 2024
Habitación, 1 Cama De Matrimonio Grande (mobility/hearing Accessible, Tub) ·
Bed & Breakfast
Cancel free of charge before Fri, 24 May 2024
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Excellent
4.3
354 reviews
5
75
4
72
3
38
2
16
1
9
Customers Review
Value 4.2
Location 4.3
Cleanliness 4.5
Comfort 4.4
Neighborhood 4.3
Amenities 4.1
Condition 4.4
Quality 4.5
Recomendation 90.7%
“We arrived at 11:30 pm and were greeted with a cranky, unwelcoming attendant. Of course, it was late so I understand being tired & not the most friendly near midnight. At approximately, 3 am our A/C broke. We called the front desk and were instructed how to turn on and off the unit. It did not work & we asked for a fan. There were no fans. After really poor sleep, we went down for the hotel breakfast. However, the elevator did not work. While not a problem for me, my husband has a knee surgery in the near future. At the point of finding the stairs, we noticed 1/2 the floor was without electricity. And upon reaching the hotel lobby, 1/2 the hotel was without electricity:/. We asked about a service elevator for my husband, but were told there is none. The hotel desk just ignored addressing any of the problems with guests. Instead of acknowledging the setbacks & offering even minor reimbursements, they just let uncomfortable silence rein free and guests leave. There are many teaching moments here, I think, for staff. But, we are really disappointed in Marriott.”
— J L
“Room was nice and big, president suite but the refrigerator was small for a long stay. TVs are smaller than most and there was writing on the bathroom wall from what looks like previous construction workers. All in all decent Hotel but it needs to be more functional for a bigger suite and travelers on long stays.”
— Bill Jordan
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