“Awful experience, they either offer a room next to a nightmarish inner court yard with pidgeon and their feces everywhere. Or a room facing street with a super bright hotel sign next to the windows, making it look impossible to have the room dark during the night. Unhelpful staff with limited English speaking skills.”

“The good: The hotel is situated right next to a subway station in the center of downtown so getting to anywhere from the hotel is really easy. The staff is extremely nice and friendly. The bad: The room was a disaster! We had a room with a view towards an internal court that had a lot of dumpsters. The room had a balcony but the door was sealed so you couldn't even step outside for a breath of fresh air. The room had a distinct cigarette smell even though smoking is prohibited. The TV was the cheapest kind possible and reception was filled with static. The entire room was in need of maintainence: - there was a broken mirror on the dresser - there was no heat so in order to sleep through the night we had to turn the AC on which made a lot of hoise - the TV remote was held together with scotch tape - there was only one pair of slippers and one set of towels, and one set of shower accesories despite the reservation being made for 2. - one towel had red spots on it... Blood? Rust? Either way it was unusable. We found a use for it due to the next point on the list: - the tub drained all over the floor. Good thing we had a dirty towel we could use to soak up all the water... - one pillow case had dark brown spots on it... Mold? Rust? Blood again? - the glass for drinking water from the room was dirty (maybe water spots, maybe just dirty) - the shower curtain was dirty. If I wasn't staying for a single night I would have asked for a refund. Do not make the same mistake we did. This is not a 4 star hotel. I've seen 2 star rooms that were cleaner and a whole lot more welcoming. I repeat! Do not pay a 4 star price for a 1 star experience!”