Phone Number 18004447171
Comfort Inn Naugatuck - Waterbury
716 New Haven Road, In the city center, Naugatuck, CT 06770, United States
Rating
3.9
Price Level
$$
Rooms
50
Pets
Yes
13
May

Comfort Inn Naugatuck - Waterbury, Naugatuck

Comfort Inn Naugatuck - Waterbury

Comfort Inn is conveniently located in the popular Naugatuck area. The hotel offers a high standard of service and amenities to suit the individual needs of all travelers. Wi-Fi in public areas, car park, pets allowed are on the list of things guests can enjoy. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as wake-up service, desk, alarm clock, telephone, internet access – LAN (complimentary). The hotel offers various recreational opportunities. For reliable service and professional staff, Comfort Inn caters to your needs.

Comfort Inn Naugatuck - Waterbury

Price & Availability

Overall

Good
3.9
387 reviews
5
22
4
26
3
18
2
8
1
10

Customers Review

Value 4
Location 4.2
Cleanliness 4.1
Comfort 4
Neighborhood 3.7
Amenities 3.9
Condition 3.9
Quality 4
Recomendation 87.4%
“Tuve que quedarme aquí por una noche en un viaje de trabajo. La habitación estaba limpia y la cama era decente. Aparte de eso, todo lo demás estaba mal. Principalmente los desagradables invitados que gritaban y fumaban a todas horas de la noche fuera de mi habitación. Incluso bajaron a desayunar a la mañana siguiente y casi pelearon en el área de desayuno. Basura por todas partes en el estacionamiento y el gimnasio básicamente no tenía equipo. Me avergonzaría si fuera el dueño del hotel.”
— Keith Madruga
“Beautiful, clean, friendly staff and a free continental breakfast daily. My wife and I stayed 20 day’s at the Comfort Inn located at 716 New Haven rd Naugatuck Connecticut 06770 and really enjoyed ourselves. We booked a handicap accessible room that had a handicap bathroom including shower through the Choice Hotels app. After checking in and seeing the room we saw it wasn’t the one we had booked the difference was no handicap shower. We brought this issue to the attention of the manager and asked what could be done about the bathroom situation and her response was she could charge me over a hundred dollars more for the correct room. I showed her the confirmation number and screenshot of the correct room that we booked and were not in but she still did nothing. One of the nights someone broke my locking fuel door on my car and stole my fuel and since the fuel door was broke they stole my gas a second time. I brought this to management’s attention same woman and she asked where the vehicle was parked I told her In front of the building the first time and in the back in front of the rear door the second. She changed the subject to a review I had posted previous to this incident so I asked what does my review have to do with this most recent incident she then said there is no cameras where the vehicle was parked. So I take it after spending several thousands of dollars and being a Choice Hotels Diamond member my wife and I just have to eat the reservation that was booked incorrectly on their part also the damages and fuel stolen from our vehicle. Update: I contacted the manager about the over charge and 12,000 points used and I will not be receiving any type of reimbursement so in total two nights cost us over $300 plus the room that was booked wrong. It’s truly heartbreaking how big business works”
— James Bond (J-Bond)