Crown Paradise Club Cancún

Quick facts

This hotel is located directly on an inviting beach and around 18 km from the town centre, offering a wide range of entertainment and shopping facilities, as well as restaurants. It is a short drive to archaeological sites and botanical gardens. Our hotel all inclusive in Cancun has 617 rooms and suites, all with ocean view and balcony. There are 336 standard rooms, 32 standard plus rooms, 24 family rooms, 113 special suites, 9 honeymoon suites with jacuzzi on the terrace and all the facilities you need to have an extremely pleasant stay during your vacation. Numerous places for having fun, relaxing and spending vacations you will remember for the rest of your life. Includes an activities pool, jacuzzi with a bar in the water, water park with pirate ship and castle, nine water slides, open air family games area and much more for you to enjoy when you come. This is the perfect beach holiday location, with public transportation right outside the hotel it is only a short drive to the centre of town. Resort facilities include 4 swimming pools, tennis courts, basketball, mini golf, a game room, children's areas and activities programs, evening entertainment, and a full-service spa. Guests can dine on the finest cuisine in an elegant dining room, or enjoy casual poolside snacks at the resort's seven restaurants, two snack spots, and 7 bars. The hotel has 307 m2 of event space with a maximum capacity of 700 attendees.

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Customers Review

Staff 8.6
Location 10
Cleanliness 8.4
Comfort 8
Condition 7.8
Neighborhood 8.6
Amenities 8.2
“You won't find a cleaner hotel with friendlier staff. However, this is not a 5 star hotel, the rooms and general feel is dated and the buffet room is very clinical. The breakfast was lovely with a good variety of Mexican and continental breakfast but dinner was very samey and there was no description of what the food was. Very basic and lots of stuff that didn't really go together although it was always well stocked . The steak restaurant was lovely and the staff were attentive. There was little entertainment. The pools were lovely with a great variety, especially the children's area. The room was spacious but the bathroom was dated. As a single women travelling with four children under 10 I couldn't have felt more welcome and safe. As earlier mentioned, the staff were spot on, so so welcoming and we really enjoyed our stay, just a shame about the food and the entertainment.”
— Beth Calvert
“Si estas buscando buena comida y buenos tragos, este no es el lugar. Poca variedad, tragos baratos. Muy colapsado, filas para absolutamente todo. Falta de manutención evidente de las instalaciones. No tiene playa, ya que el mar ha avanzado hasta la orilla del resort. Tiene restaurantes temáticos, pero reservar es muy difícil. En general una mala experiencia, creo que lo rescatable es la muy buena atención por parte del personal.”
— Minderest

Facts

Free Wi-Fi
Airport(s) CUN
Swimming Pool
Restaurant
Spa & Wellness
All Inclusive

Location

Boulevard Kukulkan Km 18.5, Cancun

Notes


You'll be asked to pay the following charges at the property:

  • Resort fee: USD 1.3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Checkin Instructions


Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property The hotel charges a service fee per order for room service. Please note, alcoholic beverages cannot be ordered via room service.

Special Checkin Instructions


Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Connecting rooms are available for bookings of 2 "Standard Room, Ocean View" categories only and are subject to availability.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy barbecue at Waynees Boots, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 5 bars/lounges, or 2 poolside bars.


Dip into one of the 3 outdoor swimming pools or enjoy other recreational amenities including an outdoor tennis court and a sauna. Additional amenities at this property include complimentary wireless Internet access, concierge services, and an arcade/game room.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (some restrictions)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Climbing wall
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
Kids' club
  • Supervised activities for children between 4 and 12 years old
Entertainment
  • Onsite entertainment and activities
  • Onsite live performances
Other inclusions
  • Shuttle service to offsite activities
Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving lessons
  • Surcharge for room service
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
Crown Paradise Club Cancún

Specialists

We are experienced professionals in the travel industry. Our specialists have access to unparalleled relationships with the world's top luxury hotels, airlines, tours and cruise lines, who offer upgrades and travel experiences that is only available when you work with one of us.

Janet Santillana
Janet Santillana
Phone: +14075205339
10:00 AM 6:00PM
Joselyne Escalante
Joselyne Escalante
Phone: +17146255650
10:00 AM 6:00PM
Fiorella Reyes
Fiorella Reyes
Phone: +19095637012
10:00 AM 6:00PM