Experience Southern Hospitality at DoubleTree by Hilton Hotel Atlanta

Alicia Cooper

May 08, 2022

4

I was put in a room for handicap. I asked for a jacuzzi or tub. There was a shower. I had my room changed to a room with a bathtub but still no bathtub. They lied to me. Breakfast was an additional $15 when I was told that it was complimentary. Lied to about the perks. I am an independent travel agent who loves to experience great hotels and eatery. I left rather than extending my stay..

Triple Sevenz

Apr 20, 2022

5

Eu fiz check-in muito tarde. Reservei por meio de terceiros e, quando cheguei ao hotel, eles não honraram o preço que recebi on-line e, se cancelei, eles cobraram por uma noite. . não os poucos dias que eu originalmente reservado por causa da taxa para a noite. Além disso, os quartos eram grandes e confortáveis.

Triple Sevenz

Apr 17, 2022

5

I checked in really late. I booked through a third party and when I got to the hotel they didn't honor the price i got online and if I canceled they charged for one night.. so I ended up stay for the few hours that was left to the day and not the few days i originally booked for because of the fee for the night.Besides that rooms were big and comfy.

Shelley Siereveld

Apr 11, 2022

5

O serviço ao cliente foi excelente. Todos os funcionários foram muito simpáticos. Quarto era bom tamanho e muito limpo. O café da manhã estava muito gostoso! Eu definitivamente recomendaria este hotel.

Ashanti Crawford

Apr 11, 2022

4

Gostei muito da minha estadia neste hotel. Os recepcionistas da recepção foram fenomenais em como eles eram simpáticos e acolhedores. O hotel é geralmente muito limpo e eles tinham uma academia muito boa no local. Eu amo a disponibilidade da chave digital e meu quarto era confortável, limpo e aconchegante. Minha única reclamação foi que não há isolamento acústico e você pode ouvir todas as pessoas falando no corredor e batendo portas e deixando cair coisas acima de você. Não consegui dormir bem, apenas devido aos outros hóspedes. Se você é sensível ao ruído (o que eu realmente não sou, mas se parece que o som foi amplificado), talvez considere levar tampões para os ouvidos. Caso contrário, a localização era ótima, pois há um restaurante/bar decente ao lado, um Target, Best Buy e shopping nas proximidades. Voltaria a me hospedar neste hotel. PS - eles têm o seu cookie de chocolate exclusivo, mas você tem que pedir especificamente à recepcionista. Não será visualmente aparente quando você estiver na recepção.

Shelley Siereveld

Mar 29, 2022

5

Customer service was excellent. All staff was very friendly. Room was nice size and very clean. The breakfast buffet was very tasty! I definitely would recommend this hotel.

Ashanti Crawford

Mar 23, 2022

4

I largely enjoyed my stay at this hotel. The front desk receptionists were phenomenal in how friendly and welcoming they were. The hotel is generally very clean and they had a very good gym on-site. I love the digital key availability and my room was comfortable, clean, and cozy. My only complaint was that there is not any sound proofing and you can hear every single person talking in the hallway and slamming doors and dropping things above you. I wasn't able to get great sleep, solely due to the other guests. If you're sensitive to noise (which I'm actually not, but if feels like the sound was amplified), maybe consider bringing ear plugs. Otherwise, the location was great as there is a decent restaurant/bar attached, a Target, Best Buy, and mall nearby. I would stay at this hotel again. PS - they do have their signature chocolate chip cookie but you specifically have to ask the receptionist for it. It won't be visually apparent when you are at the front desk.

M Hall

Mar 11, 2022

1

Não estava no hotel 30 minutos antes do meu carro ser arrombado. Sem segurança até as 11:00 da noite. Se você quer se sentir seguro, fique em outro lugar. A equipe sabe disso e quase achou engraçado.

Maggie CR

Mar 11, 2022

5

O hotel é médio, funcionários simpáticos. A limpeza do nosso quarto era muito impressionante. Peguei alguns lenços desinfetantes na recepção (bom toque!) com a intenção de higienizar todas as superfícies que com certeza tocaríamos em nosso quarto. Para minha surpresa os lenços mal sujaram, não tinha nem poeira lá!!! Pude ver que eles levam a sério o saneamento durante essa pandemia. Ninguém estará limpando seu quarto durante a sua estadia, então se você precisar de toalhas extras ou qualquer outra coisa, você precisa pedir na recepção. O café da manhã não está incluso e custa mais de $14 por pessoa, você encontra melhores opções nos restaurantes locais. 5 estrelas é pelo excelente protocolo de limpeza que eles obviamente seguem.

M Hall

Mar 11, 2022

1

Wasn't in the hotel 30 minutes before my car got broken into. No security until 11:00 at night. If you want to feel safe stay somewhere else. Staff knows about it and almost found it funny.

Maggie CR

Feb 18, 2022

5

The hotel is average, nice staff. The cleanliness of our room was very impressive. I grabbed a few disinfecting wipes at the reception (nice touch!) with the intention of sanitizing all the surfaces we were going to be touching for sure in our room. To my surprise the wipes barely got dirty, there was not even dust there!!! I could see they take seriously the sanitation during this pandemic. Nobody will be cleaning your room during your stay so if you need extra towels or something else, you need to ask for it at the front desk. Breakfast is not included and costs over $14 per person, you can find better options at the local restaurants. 5 stars is for the excellent cleaning protocol they are obviously following.

Maria Torres

Feb 11, 2022

5

Muy vuen lugar muy atentas las jaueskipin

Hadiya Henry

Jan 11, 2022

4

Limpe um hotel com localização central que oferece estacionamento gratuito. A equipe da recepção não tem habilidades básicas de atendimento ao cliente e eu achei isso durante o check-in e check-out. A equipe de arrumação foi incrível e muito educada. Eu ficaria novamente.

Hadiya Henry

Jan 11, 2022

4

Clean centrallylocated hotel that offers free parking. The front deskstaff lack basic customerservice skills and I found this bothwhile checking in and checkingout. The Housekeepingstaff was amazing and very polite . I would stay again.

Elizabeth Brewer

Nov 11, 2021

5

O biscoito de chocolate que a Sra. Sharon me deu no check-in foi o melhor biscoito que já provei na vida! Estou tentado a reservar outro quarto para amanhã só para conseguir um segundo biscoito! Lamento não poder adicionar uma imagem do cookie, mas depois de dar uma mordida, não consegue parar.Trabalho no setor de hospitalidade e viajo por todo o sudeste ensinando o curso de Gerente de Proteção Alimentar Certificado ServSafe. Eu passo mais noites em um hotel do que em casa, então me sinto muito qualificada para dizer que a Sra. Sharon é uma das melhores! É fácil ver que ela se preocupa com seus convidados. Passei algum tempo no saguão observando suas interações com vários clientes diferentes e ela ARRANCADA todas as vezes. A Sra. Sharon foi acima e além para garantir que tudo fosse para a satisfação de cada hóspede. Impressionante seria um eufemismo ao descrever sua atenção aos detalhes e cuidados. Ela é uma verdadeira jóia.Sei que a maioria das pessoas lê os comentários do DoubleTree Google para pesquisar o hotel, então devo acrescentar que este hotel continuou o excelente precedente que a Sra. Sharon começou no check-in. Meu quarto é espaçoso e bem decorado. Também aplaudo a equipe de arrumação porque tudo parece muito limpo.Já avisei a pessoa da empresa que reserva minhas estadias em hotel que preciso voltar aqui. Obrigado DoubleTree e Sra. Sharon.

Elizabeth Brewer

Nov 11, 2021

5

The chocolate chip cookie that Ms. Sharon gave me at check-in was the best cookie I have ever tasted in my life! I’m tempted to book another room for tomorrow just to get a second cookie! Sorry that I can’t add a picture of the cookie, but once you take a bite, you can’t stop.I’m in the hospitality industry and travel all over the southeast teaching the ServSafe Certified Food Protection Manager course. I spend more nights in a hotel than I do at home, so I feel very qualified to say that Ms. Sharon is one of the best! It’s easy to see that she cares for her guests. I spent some time in the lobby observing her interactions with several different customers and she ROCKED-IT every time. Ms. Sharon went above and beyond to ensure that everything was to each guests satisfaction. Impressive would be an understatement in describing her attention to detail and care. She is a true gem.I realize that most people read DoubleTree Google reviews to research the hotel, so I will add that this hotel continued the excellent precedent that Ms. Sharon began at check-in. My room is spacious and tastefully decorated. I also applaud the housekeeping staff because everything appears very clean.I have already alerted the person in the company who books my hotel stays that I need to come back here again. Thanks DoubleTree and Ms. Sharon.

Ruben Gaytan Fuentes

Aug 11, 2021

5

Habitaciones muy amplias cómodo lugar

Angel Rosas

Jun 11, 2021

5

Muy limpio y buena atencion

Sergio Cordoba

May 11, 2020

4

Muy buen Htl. Buena relación tarifa y calidad de servicio

Cecilia Chae

May 11, 2019

5

Buenos tragos y ubicado cerca de USCIS

Ariel Aberín

May 11, 2019

3

Esperaba que fuera mejor, desde el comienzo no cumplieron con la bienvenida de Hilton Honnors, la habitación es antigua, la cafetera no funciona y aire acondicionado bien ruidoso. Por su fuera poco en el baño parece que pintaron y dejaron la cinta de la pintura puesta, tienen mucho que mejorar en servicio y comodidades. No creo que vuelva a elegir este hotel si regreso a Atlanta.

Grim Jaimes

May 11, 2018

5

Estuvo buena la hospitalidad

JB Benitez

May 11, 2017

3

Habitación ok. Céntrico.

jordyroblestorres

Consistent

5

The location of the hotel is awesome. Everything is within walking distance (target, restaurants, movie theatre). I stay at this hotel once a month and Iâve never been disappointed. Keep up the good...

Jake F

Business trip visit

5

I stayed here with a group of co workers. The hotel is very clean. The staff is friendly. The breakfast is hot and flavorful. I would likely stay here again if I am in the area. I was satisfied...

Expedition205873

Nice and comfy

5

My room was nice and comfy. I visited for a business trip and was able to be comfortable each evening after work. The restaurant (Marlows) and rooftop bar are good too. Marlows is sometimes a...

bpfraser09

Great stay! Digital Key only issue

5

The hotel and staff were fabulousâ¦ the only thing that was wrong with the stay was the jacuzzi tub sadly didnât work properly in the suite and the digital key kept failing and the key card systems as...

Ashley J

Nice Hotel

3

As long as you are not depending on the staff to be knowledgeable, this is a fine hotel. We had problems with using our daily food and beverage credit that still has not been resolved. Other than...

onetruekim

HIGHLY RECOMMENDED

5

We are in town weekly and typically stay at Hilton Hampton Nlake or Lithonia, and are perfectly satisfied. For Tgiving we decided to try Doubletree and - wow! What a treat to be greeted so sincerely...

lamarfware

Hilton service

5

I have always had great service at this Hilton location. Hilton, thank you for great and professional service. This location has great parking and hot breakfast. I really appreciate the warm cookies...

mrgnsmalls

Outdated

2

Air conditioner rattled throughout the night Room are outdated , furniture look used Digital key does not work in hotel Small bathrooms Noisy outside and inside Staff was not welcoming Give you...

stephbuzbee

Was just ok.

2

No food or beverages after 9, bar and restaurant closed was not informed at booking. The room was plain and boring. Bed was comfortable. Very noisy road even on the 5th floor. Heard loud mufflers...

DoubleTree by Hilton Hotel Atlanta - Northlake, Tucker

DoubleTree by Hilton Hotel Atlanta - Northlake

Price & Availability

Select your room

Standard 2 Double Room (Accessible) ·

Standard 2 Queen Room ·

Habitación, 2 Camas De Matrimonio, No Fumadores ·

Habitación, 2 Camas Dobles, Accesible Para Personas Con Discapacidad, No Fumadores ·

Standard King Room with Lounge ·

Habitación, 1 Cama De Matrimonio Grande, No Fumadores ·

Standard King Room ·

Standard 2 Queen Room ·

Standard 2 Double Room (Accessible) ·

Standard King Room with Lounge ·

Standard King Room ·

Junior King Suite (Accessible) ·

1 King Jr Ste Mobility Access Tub 1st Floor Comp Internet-sweet Dreams Experience Bed 1st Floor Jr. Suite King Bed Two Rooms ·

Junior King Suite (Accessible) ·

1 King Jr Ste Mobility Access Tub 1st Floor Comp Internet-sweet Dreams Experience Bed 1st Floor Jr. Suite King Bed Two Rooms ·

Junior Suite 1 King Bed Accessible Bathtub (mobility/ Hearing Accessible Low Fl) ·

Oversized King Suite with Outdoor Jacuzzi and Sofa ·

Standard King Suite with Jacuzzi ·

Suite 1 King Bed Non Smoking Non-refundable ·

Oversized King Suite with Outdoor Jacuzzi and Sofa ·

Suite, 1 Cama De Matrimonio Grande, No Fumadores ·

Suite 1 King Bed Non Smoking ·

Overall

Customers Review

Similar Hotels you may also like

DoubleTree by Hilton Hotel Atlanta - Northlake, Tucker

DoubleTree by Hilton Hotel Atlanta - Northlake

Price & Availability

Travelers

Select your room

Standard 2 Double Room (Accessible) ·

Standard 2 Queen Room ·

Habitación, 2 Camas De Matrimonio, No Fumadores ·

Habitación, 2 Camas Dobles, Accesible Para Personas Con Discapacidad, No Fumadores ·

Standard King Room with Lounge ·

Habitación, 1 Cama De Matrimonio Grande, No Fumadores ·

Standard King Room ·

Standard 2 Queen Room ·

Standard 2 Double Room (Accessible) ·

Standard King Room with Lounge ·

Standard King Room ·

Junior King Suite (Accessible) ·

1 King Jr Ste Mobility Access Tub 1st Floor Comp Internet-sweet Dreams Experience Bed 1st Floor Jr. Suite King Bed Two Rooms ·

Junior King Suite (Accessible) ·

1 King Jr Ste Mobility Access Tub 1st Floor Comp Internet-sweet Dreams Experience Bed 1st Floor Jr. Suite King Bed Two Rooms ·

Junior Suite 1 King Bed Accessible Bathtub (mobility/ Hearing Accessible Low Fl) ·

Oversized King Suite with Outdoor Jacuzzi and Sofa ·

Standard King Suite with Jacuzzi ·

Suite 1 King Bed Non Smoking Non-refundable ·

Oversized King Suite with Outdoor Jacuzzi and Sofa ·

Suite, 1 Cama De Matrimonio Grande, No Fumadores ·

Suite 1 King Bed Non Smoking ·

Overall

Customers Review

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