“As of September 2022, it's still brand new. Not that smooth checked in and checked out. Arrived at 3.30pm was told that the room is not ready, but they gave us another room. Went into the room but it has a cigarette smell. If you book the normal guestroom, chances that you will be getting a room that is facing the building next door. That building is way too close to you. You won't feel like winding the curtains open. Privacy felt invaded. Basically the room is okay with a few cons such as the the shower area is very dark, they should put some light in there. The shower door designed also very weird, it is very difficult to open outside (if you are inside showering) no choice but to open inside which the door keep slamming the shower head and the person inside is difficult to get out. There is a game room for kids but is always full with people. The pool sitting area also very small with only 8 sun loungers. Morning breakfast is okay. Variety is good. Hotel guests can validate their parking ticket for RM5 per entry. You can try out the digital key (using your phone as the room key) but you still need to check in via the registration counter.”

“I had a wonderful experience at Tosca I-City. Both food and service were world-class. The starter was particularly excellent---super fresh mozzarella cheese and produce! I also enjoyed the demonstration of tiramisu assembly at dessert. Our server really added something special to our dessert experience with her clear and friendly explanations. The restaurant ambiance was perfect for dinner---it was quiet enough for a deep conversation, but had enough energy to keep us going late into the night. I would absolutely come again!”