El Dorado Seaside Suites Palms Section

Quick facts

One award-winning resort, divided into two unique experiences – welcome to the AAA Four Diamond El Dorado Seaside Suites. This paradise is divided into two distinct sections, Palms and Infinity, each providing unparalleled experiences in Mexican hospitality. An adults-only oasis in Riviera Maya located at Kantenah Bay, El Dorado Seaside Suites is the perfect balance between tranquil luxury and endless opportunity for adventure. No matter in which section you choose to stay, you'll be able to indulge in all the luxuries of the Gourmet Inclusive® Experience. Impeccable cuisine, unlimited premium drinks, exciting activities, and award-winning service come together to provide an unmatched getaway in luxury. Enjoy access to 10 diverse restaurants, one of the largest spas in the Riviera Maya, beach and pool butlers, personal concierge, and our exclusive open-air sky terrace for weddings.

Enter your travel dates to see the current prices


Dates not chosen

If you don't have any specific dates yet, select the approximate days to see the estimated prices.

Customers Review

Staff 8.6
Location 0
Cleanliness 8
Comfort 8.2
Condition 7.8
Neighborhood 10
Amenities 7
“Incrível All Inclusive na Riviera Mexicana.”
— Lisa Simmons
“Not the best. The high rating is very misleading. When we went room service was basically non existent. Service would take over 1-2 hours for it to arrive. Water even took me over 30 hours to receive and I had called and asked for it over 3 times. Even left the room to go to the beach and figured if I leave the sign to make up the room and replenish water and beers they would and they didn’t. Will not be coming back.”
— Lakshy Gupta

Facts

Free Wi-Fi
Airport(s) CUN
Swimming Pool
Restaurant
Spa & Wellness
All Inclusive

Location

Km 95 Carretera Cancun - Tulum Kantenah Sn,sn, Playa del Carmen/Playacar

Notes


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 26.06 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional Fees


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions


Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Special Checkin Instructions


Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Arrecifes, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wind down with a drink at one of the 11 bars/lounges or 3 poolside bars.


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, a health club, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking

Land activities
  • Fitness facilities
  • Soccer
  • Tennis
  • Volleyball
Entertainment
  • Onsite entertainment and activities
Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Surcharge for premium food items
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
El Dorado Seaside Suites Palms Section

Specialists

We are experienced professionals in the travel industry. Our specialists have access to unparalleled relationships with the world's top luxury hotels, airlines, tours and cruise lines, who offer upgrades and travel experiences that is only available when you work with one of us.

Fiorella Reyes
Fiorella Reyes
Phone: +19095637012
10:00 AM 6:00PM
Joselyne Escalante
Joselyne Escalante
Phone: +17146255650
10:00 AM 6:00PM
Diana Carmona
Diana Carmona
Phone: +19083453738
10:00 AM 6:00PM