Charges can vary based on length of stay or the room you book and are subject to change.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for in-room wireless Internet: MXN 15 per day (1-device limit, rates may vary)
- Valet parking fee: MXN 77 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Onsite parties or group events are strictly prohibited Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Mexican cuisine at El Mexicano, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 11:30 AM.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.Not included
- Airport transfers
- Spa/beauty facilities and services