Bahia Principe Grand Tulum

Quick facts

A spa a dolphinarium and multiple restaurants are perks to appreciate at the non-smoking Grand Bahia Principe Tulum. All 978 rooms at the three-story Gran Bahia Principe Tulum include balconies or terraces ceiling fans satellite channels coffeemakers and stocked minibars. The hotel's all-inclusive policy means all meals and alcohol at 9 restaurants and bars are covered. Request room service available 24/7. Maintain your beach body in the fitness center or indulge in chocolate and passion fruit rituals at Bahia Spa. Guests can also relax on the beach or via 3 year-round outdoor pools featuring water aerobics and swim-up bars. Swim with dolphins place bets at the casino or pick up a free bike to peruse the area. Kids can get in on the action their own club or via themed pools with waterslides. Snorkeling equipment catamarans and kayaks are also included. Grand Bahia Principe Tulum borders the Caribbean Sea in Riviera Maya. It's less than 15 miles to reach Tulum's Mayan ruins and 26 miles to the Cozumel ferry in Playa del Carmen. Cancun International Airport is within 60 miles north.

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Customers Review

Staff 8.2
Location 8.2
Cleanliness 8.4
Comfort 7.8
Condition 8
Neighborhood 8.2
Amenities 8
Quality 8
Value 8.4
“Hotel maravilhoso. Todas as pessoas são muito simpáticas, desde a recepção, restaurantes, animadores, senhora da limpeza, todos. A animação é espetacular (yoga, pilates, andar de bicicleta, aqua Gym, muitas atividades para as crianças, discoteca silenciosa, etc). O hotel situa-se numa gênero de condomínio fechado, onde existem 3 hoteis. Os restaurantes temáticos podem ser usados por todos os clientes dos 3 hoteis. Para mim o melhor é o mexicano. No restaurante têm comidas sem glúten, e ajudam sempre que perguntei pelos produtos devido às minhas alergias. Reservamos um quarto plus. Tinha vista mar,bonito, com boas instalações, cama confortável, e não era muito longe nem da praia/ piscina nem do restaurante. Vila 3. O hotel tem 3 zonas com piscinas e ainda uma piscina externa (acesso público) onde se pode nadar com golfinhos. Não gostei muito de ver os pobres golfinhos a viver nestas condições. Jardins bonitos, bem mantidos, e com muitos animais. Tem parque de estacionamento gratuito no caso de alugar carro. Tem ginásio. Tem sempre muitos carrinhos de Golf a passar para o caso de querer boleia até ao quarto. A praia tinha muito sargaço, mas isso é um problema na zona e não do hotel. Mesmo assim, estavam sempre a limpar a praia. O hotel fica a poucos km de Tulum praia, mas as estradas são um pouco caóticas, é preciso sempre meia hora para lá chegar. Alugamos carro, mas disseram me que um táxi até Tulum centro são 50 dólares. Tem lojas, farmácia e posto médico.”
— Fatima Gonçalves
“Nuestra experiencia como familia por primera vez en este hotel fue una decepción. La habitación que nos asignaron al llegar (33507) tenía mucho olor a humedad, las sábanas sucias, la grifería sucia y en mal estado (oxidada), la bañera fuera de uso porque le faltaban piezas elementales (como un tapón), un artefacto de luz caído, y un estado general sin mantenimiento. Al cambiarnos a otra habitación (33501) nos encontramos la pared del baño escrita, el balcón sin luz, los vidrios del balcón sucios, el teléfono que no funcionaba ni tampoco la aplicación de Netflix en el televisor. Hoy nos estamos yendo del Hotel sin que hayan resuelto lo que reclamamos y encima el Servicio de Atención al Huésped nos llamó por teléfono para disculparse porque nos correspondía una habitación renovada del hotel que no nos dieron, pero tampoco nos ofrecieron ninguna solución. Por encima de todos esos inconvenientes, el Hotel no tiene una buena playa: está llena de rocas y sargazos, no te podes meter. No volvería a este Hotel ni se lo recomendaría a nadie.”
— M. Florencia Giacchi

Facts

Free Wi-Fi
Airport(s) CUN
Golf
Swimming Pool
Restaurant
Spa & Wellness
Breakfast
All Inclusive

Location

Carretera Chetumal Benito Juarez, Km 250, Akumal

Notes

Checkin Instructions


Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts credit cards; cash is not accepted

Special Checkin Instructions


Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with international cuisine at Yucatan, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. When the sun is out, a round of golf or a day at the private beach are two great options for taking advantage of the fine weather. Additional amenities at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included.Food and beverages
  • Buffet and à la carte meals, snacks, and local beverages included
  • In-room minibar (some restrictions)
  • Limited gourmet or à la carte dining
Activities and facilities/equipment
Water activities
  • Kayaking
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
Kids' club
  • Supervised activities for children between 4 and 12 years old
Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Access to offsite clubs
  • Onsite live performances
  • Theme parties
Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours
Bahia Principe Grand Tulum

Specialists

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Ida Guerron
Ida Guerron
Phone: +19734608478
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Fiorella Reyes
Fiorella Reyes
Phone: +19095637012
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Nancy Ospina
Phone: +14075205338
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