Grand Hyatt San Antonio

Quick facts

Grand Hyatt San Antonio celebrates the history and charm of the Alamo City with a welcoming spirit and an elegant style. Experience the River Walk in the heart of downtown San Antonio, and enjoy top restaurants, museums, and must-visit sites, all within walking distance. Enhance your visit to the Alamo City with a stay at the dynamic Grand Hyatt San Antonio. With a dramatic design that exemplifies this unique city, our new hotel on San Antonio Riverwalk is an exciting blend of modernism and the Latin culture. Warm hospitality, bold colors and exceptional touches create a San Antonio luxury hotel that is perfect for every guest, whether traveling for work or vacation. Take advantage of our premier setting – adjacent to the convention center, HemisFair Park and on the Riverwalk – outstanding amenities and unprecedented service levels to make your experience at our luxurious San Antonio Texas Riverwalk hotel extraordinary

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Customers Review

Staff 9
Location 10
Cleanliness 9.2
Comfort 9
Condition 9.2
Neighborhood 9.4
Amenities 8.6
“I'm truly amazed at how friendly all the staff was at this hotel. Everyone from the valet the cleaning staff, the front desk, the waitresses and the nice man that helped us with our bags. We will definitely stay here again and highly recommend it!”
— Cynthia Hicks
“Anywhere is better at this rate. They were accommodating for my late arrival but that’s where the courtesy ended. I needed one more set of towels on my first night of arrival. It was delivered to my room at 2 AM! My family had the sniffles so we used the Kleenex and expected when we returned that not only would the towels be replaced but the toiletries. Guess what they did? NOTHING! The room was untouched. No fresh linens, no clean restroom, no towels. Called the front desk to request replacements. The phone literally rang until it hung itself up. I called the concierge expecting better results…SAME. My husband went down to the lobby to report our issues and the front desk only excuse was they were busy. Nothing more. I will never stay here again nor will I ever recommend this hotel. Please spend your hard earned money elsewhere. They do not deliver at their price point.”
— J. Ned

Facts

Free Wi-Fi
Airport(s) SAT, SSF
Swimming Pool
Restaurant
Breakfast

Location

600 East Market Street, San Antonio

Notes


You'll be asked to pay the following charges at the property:

  • Destination fee: USD 2.54 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional Fees


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 10 for adults, USD 2 and USD 10 for children (approximately)
  • Self parking fee: USD 38 per night (in/out privileges)
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Service fee: USD 3 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions


Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom. Pet policy: only dogs weighing 50 pounds and under or 2 dogs under a combined weight of 75 pounds are permitted. The fees for stays of up to 6 nights is USD 100 per stay; stays for 7 to 30 nights an additional USD 100 cleaning fee will be charged; for stays of 30 or more nights a fee will be assessed at the hotel's discretion.

Special Checkin Instructions


Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.
Enjoy a meal at Perks Coffee and More or snacks in the coffee shop/café. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Enjoy recreational amenities such as a 24-hour health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Grand Hyatt San Antonio

Specialists

We are experienced professionals in the travel industry. Our specialists have access to unparalleled relationships with the world's top luxury hotels, airlines, tours and cruise lines, who offer upgrades and travel experiences that is only available when you work with one of us.

Diana Carmona
Diana Carmona
Phone: +19083453738
10:00 AM 6:00PM
Joselyne Escalante
Joselyne Escalante
Phone: +17146255650
10:00 AM 6:00PM
Nancy Ospina
Nancy Ospina
Phone: +14075205338
10:00 AM 6:00PM