Grand Oasis Cancún

Quick facts

An all-inclusive hotel very close to all the fun and the best attractions in the Cancun hotel zone; in Grand Oasis Cancun you'll get to live a luxury vacation near one of the most beautiful beaches of this Caribbean destination. Among its wide array of options, you'll find breathtaking live presentations, moments of true entertainment, such as concerts, music festivals, stage presentations and theme parties; everything is part of the all-inclusive experience. If you're looking for the best Las Vegas-style entertainment and excitement, don't look any further; Grand Oasis Cancun is the only hotel with a casino in the hotel zone of Cancun. Here our guests find different experience each day, as every corner has something unique waiting to be discovered; everything from golf at its exclusive 9 holes par 3 course, to the sensual cabaret-style atmosphere of Kinky nightclub. Everything you may wish for an incredible vacation in the Caribbean, you'll find it at Grand Oasis Cancun, among its world-class facilities; dare to discover its attractions, natural scenery, luxurious rooms, and countless gastronomic experiences.

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Customers Review

Staff 6
Location 0
Cleanliness 6.6
Comfort 6
Condition 6.2
Neighborhood 7
Amenities 6.4
“Highly recommend specifically for singles or companies. Not sure why it’s only 3 star hotel. I’ve stayed at 5 star hotels I’m Mexico which are not even close to this one. Staff is very nice, lots of restaurants and bars. Lots of entertainment. Big rooms. Not many pools however enough to enjoy. Very nice rest area on the beach Rooms are big , nice and clean. Will definitely come back.”
— Viacheslav Serdiukov
“If you are looking for decent service, do not even think about coming here. Check in wait was 2 hours with 4 people in line. Workers in hotel barely understand English. When you try to understand or ask for help they direct you somewhere else and the cycle keeps repeating. My family and I were here for 5 days, our room was only cleaned twice after asking them to clean. Bed sheets? Dirty floor? Dirty? New towels ? You might as well wait until they feel like coming. Supervisors ? Worse than the workers. Every guest we talk to also experience these issues. Only good service was in the restaurants. Take your hard earned money somewhere else. Would never ever recommend this place or come back again”
— Johnny Usis

Facts

Airport(s) CUN
Swimming Pool
Restaurant
Spa & Wellness
All Inclusive

Location

Boulevard Kukulkan,Km 16.5 Zona Hotelera, Cancun

Notes


You'll be asked to pay the following charges at the property:

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional Fees


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 10 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 10 per night (rates may vary)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions


Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions


To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy barbecue at Cocoa Hippie Chic Grill, one of the property's many dining establishments, which include 8 restaurants and a coffee shop/café. Relax with a refreshing drink at the beach bar, the swim-up bar, or one of 8 bars/lounges.


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and an outdoor tennis court. Additional amenities at this Art Deco property include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Guests can get around on the shuttle (surcharge), which operates within 16.5 km.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities
  • Soccer
  • Tennis

Lessons/classes/games
  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Pilates
  • Water fitness
  • Yoga
Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties
Not included
  • Use of golf equipment
  • Tennis lessons
  • Premium and/or non-domestic beverages
  • Room service
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
Grand Oasis Cancún

Specialists

We are experienced professionals in the travel industry. Our specialists have access to unparalleled relationships with the world's top luxury hotels, airlines, tours and cruise lines, who offer upgrades and travel experiences that is only available when you work with one of us.

Diana Carmona
Diana Carmona
Phone: +19083453738
10:00 AM 6:00PM
Joselyne Escalante
Joselyne Escalante
Phone: +17146255650
10:00 AM 6:00PM
Ida Guerron
Ida Guerron
Phone: +19734608478
10:00 AM 6:00PM