Hilton Cancun, an All-Inclusive Resort

Quick facts

Nestled behind a mangrove preserve and set on 100 acres of Mayan coastline, our all-inclusive resort features twelve restaurants and bars, a 68,000 sq. ft. indoor-outdoor convention center, health club, plus kids and teens clubs. Drink in ocean views from our suites, and spend sunny afternoons in our two pools. The airport and Cancun's Hotel Zone are within 20 minutes. Hilton Cancun, an All Inclusive Resort offers a fully-immersive Resort experience complete with vibrant entertainment, expansive family and adult pools, diverse culinary offerings, wellness amenities and Kid and Teen facilities. Featuring ten unique all-inclusive outlets offering both locally-inspired Mexican and International cuisines including an all-day Dining Restaurant offering Buffet-style service for Breakfast, Lunch and Dinner, La Luce an Italian Trattoria, Auma an entertaining Steakhouse, Cielito – our Mexican specialty restaurant, Sunan Beach Club perfectly paired with an Asian menu, Lobby Bar and our energetic Pool Bar. For Meetings & Events, the Hilton Cancun, an All Inclusive Resort will share with the adjacent Waldorf Astoria Cancun a 68,000+ sq. ft. Convention Center, Amphiteather and Wedding Pavillion.

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Customers Review

Staff 8.4
Location 0
Cleanliness 9.6
Comfort 10
Condition 9
Neighborhood 0
Amenities 8
“Es muy lindo, limpio la comida q quieras el licor de buena marca todo espectacular me gustó mucho. Lo recomiendo lo único q el transporte para los extranjeros muy caro. Deberían regular el precio de los taxis $40usd al aeropuerto que queda a 15 mts me parece muy caro.”
— Eco Acciones
“Ficamos no México dezenas de vezes. Principalmente no trecho Cancun / Playa em 4/5 estrelas com tudo incluído. O Hilton é um resort muito agradável com serviço incrível. A equipe de atividades foi super divertida e prestativa, especialmente Angel, Fer, Victor e Jesus. A equipe de garçons sempre teve uma boa atitude e somos rápidos em ajudar com qualquer coisa que você possa pedir. Apreciei que o lobby não estava cheio de areia e umidade como a maioria dos resorts aqui. Em vez disso, foi um belo bar do lobby que foi relaxante e desconectado da piscina/área de praia. Há uma série de coisas que eles ainda precisam acertar. Não há ganchos suficientes nos quartos (ou nos nossos). Onde você deve pendurar uma toalha ou um vestido? A areia na praia era terrivelmente rochosa. Caso contrário, uma estadia fabulosa que melhorará à medida que eles trabalharem para melhorar.”
— Barrett Bartels

Facts

Free Wi-Fi
Airport(s) CUN
Swimming Pool
Restaurant
All Inclusive
Pet Friendly

Location

Carretera Federal 307, Cancun

Notes

Optional Fees


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: MXN 1100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions


  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted

Special Checkin Instructions


Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at the restaurant or snacks in the coffee shop/café. The property also offers 24-hour room service. Relax with a refreshing drink at the bar/lounge, the swim-up bar, or one of 2 poolside bars.


Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. Additional amenities at this property include complimentary wireless Internet access, concierge services, and an arcade/game room.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • 24-hour room service (limited menu)
  • Dining availability limited at one or more venues
Not included
  • Surcharge for premium food items
Hilton Cancun, an All-Inclusive Resort

Specialists

We are experienced professionals in the travel industry. Our specialists have access to unparalleled relationships with the world's top luxury hotels, airlines, tours and cruise lines, who offer upgrades and travel experiences that is only available when you work with one of us.

Joselyne Escalante
Joselyne Escalante
Phone: +17146255650
10:00 AM 6:00PM
Janet Santillana
Janet Santillana
Phone: +14075205339
10:00 AM 6:00PM
Diana Carmona
Diana Carmona
Phone: +19083453738
10:00 AM 6:00PM