Hotel Xcaret Arte

Quick facts

Located in Playa del Carmen, Hotel Xcaret Arte - All Parks and Tours / All Fun Inclusive - Adults Only is on a private beach. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xcaret Eco Theme Park and Xplor Theme Park. Ecopark Kantun Chi and Yucatek Divers are also worth visiting. Catch some rays on Hotel Xcaret Arte - All Parks and Tours / All Fun Inclusive - Adults Only's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 10 restaurants. All 900 soundproofed rooms feature free WiFi and memory foam beds. Comforts include Egyptian cotton sheets and pillow menus, and guests will also appreciate thoughtful touches like minibars (stocked with some free items) and espresso makers. Hotel Xcaret Arte - All Parks and Tours / All Fun Inclusive - Adults Only offers 900 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 44-inch Smart televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

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Customers Review

Staff 9
Location 0
Cleanliness 9.6
Comfort 9.6
Condition 9.6
Neighborhood 0
Amenities 9.4
“Our honeymoon was nothing short of excellent...thanks to Xcaret Arte! We felt welcomed as soon as we stepped off the shuttle. I cannot say enough about Sergio. He greeted us upon arrival and he made sure that we wanted for nothing. Our luggage was taken my mistake at the airport and he made sure we received it. We saw him everyday of our stay and he was always ready to assist in any way he could. It was a very relaxing yet fun experience and I look forward to going back next year!!”
— Kimberly Osborne
“We had an absolutely amazing trip, however there was one outstanding moment I wanted to share with you. When we had dinner at Encanta our server was Antonio and he was amazing. I also greatly appreciated him pulling other staff members over to try explaining our dish in English. I love the teamwork the manager Ramon has built in this restaurant. And we made sure to let Ramon know how much we appreciated all the work they had put into this restaurant. We also went back the following night to have some beverages at the bar. We were lucky enough to have the head bartender, Antonio (different Antonio from our server), he blew us away with some of the tastiest drinks. If you get the chance to try Antonio’s white Bloody Mary do it! Don’t let the name scare you away it doesn’t have any tomato juice but is garnished with a sliced cherry tomato. I cannot give this restaurant and our experience here enough props!”
— Brooke Ahl


Free Wi-Fi
Airport(s) CUN
Swimming Pool
Spa & Wellness
All Inclusive
Pet Friendly


Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen


Optional Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a smoke detector

Special Checkin Instructions

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wind down with a drink at one of the 12 bars/lounges or 3 swim-up bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this property include complimentary wireless Internet access, concierge services, and lifeguards on site.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Hotel Xcaret Arte


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