Charges can vary based on length of stay or the room you book and are subject to change.
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 26 per accommodation, per night
- Sanitation services: MXN 25.35
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions
Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Japanese cuisine at Bonsai Restaurant, one of the property's 3 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 7 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a sauna, and a fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.Food and beverages
Activities and facilities/equipment
- Meals, snacks, and beverages included
All non-motorized water sports are included.
- Fitness facilities
- Supervised activities for children between 4 and 12 years old
- Scuba-diving excursions
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Offsite tours