InterContinental Mark Hopkins San Francisco

One Nob Hill, Near SHN Curran Theatre, San Francisco, CA 94108, United States

Rating

4.3

Travelers Choice

2021

Price Level

$$$$

Rooms

382

Pets

Yes

May

InterContinental Mark Hopkins San Francisco, San Francisco

InterContinental Mark Hopkins San Francisco

This exclusive historical hotel of the luxury class is situated at the crest of the famed Nob Hill, at the intersection of three cable car lines and only around 1.5 km from Union Square. Countless restaurants, bars and pubs are situated within 400 m of the hotel. Appealing shopping venues are located within 800 m of the hotel. Oakland is approximately 18 km from the hotel.

Price & Availability

2 Adults, 1 Room

Travelers

Adults

Children

Rooms

Done

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Overall

Excellent

4.3

941 reviews

1242

1045

456

197

Customers Review

Cleanliness 4.4

Comfort 4.3

Neighborhood 4.7

Amenities 4.1

Condition 4.1

Recomendation 86.5%

“The hotel perfect I wish they would leave they would leave the morning coffee out a little longer.”

— Eric

“Location”

— Verified Hotel Guest

Customers review

Overall Excellent, 4.3

Cleanliness 4.4

Comfort 4.3

Neighborhood 4.7

Amenities 4.1

Condition 4.1

Recomendation 86.5%

Verified Hotel Guest

Oct 01, 2020

Location

Brian

Sep 30, 2020

4.5

Without trolley access, not terribly convenient

Michael

Sep 24, 2020

View No

Verified Hotel Guest

Sep 11, 2020

The staff was very friendly and accommodating. The outside is up kept and the lobby was beautiful. I felt that the room was very average for an almost 4.5 star hotel. The beds were awful and the walls were all chipping. No refrigerator or microwave in the room.

Mohamed

Aug 22, 2020

Really nothing Bathroom clean everything else old Carpet old on the whole way water on the shower to slower

Verified Hotel Guest

Aug 20, 2020

Easy parking, helpful staff, nice room. For some reason, electricals were unplugged, including the TV. Had to fish the power strip from behind the TV stand and stretch the cord to the outlet on the window side wall to connect.

Kurt

Aug 16, 2020

The location No

Laura

Feb 07, 2020

Well located and nice view from the rooms over the city. But clearly need an update, furniture is chipped, mattress are average. For a 4-stars hotel I would expect something more well kept. Desk service was good and staff very attentive and personal.

Jason Stubbs

Feb 06, 2020

Great hotel, good views of the city. It's not very close to restaurants so you will have to walk, and those hills are a workout! Overall, enjoyed my stay.

Jeremy

Jan 28, 2020

3.5

The old 1920s charm. The bed was old and uncomfortable. The air didnt get cold and the windows would barely open. Also I was a nightmare walking up the hill to the hotel.

Jeff Rosenplot

Jan 20, 2020

As stunning as its history. The service is second to none. There was a problem with a delivery driver and the manager and all the valet staff were on top of it. Beautiful hotel, very romantic and the perfect city getaway. Spend a few minutes going through the little history museum off the lobby.

Ban Kadi

Jan 02, 2020

Very welcoming, attentive and friendly staff. Lovely, classic, immaculately presented rooms with a touch of elegance. In my view the best location to stay in San Francisco, you’ve got everything you need nearby and the views (as it’s on top of the hill) from the hotel of the city are truly stunning! It will take you about 20-25 minutes to walk to the main bay tourist area, but you wouldn’t want to stay too much closer as it’s constantly congested. If you’re looking for a luxury 5 star hotel in the heart San Francisco for a base to explore the sites….then this is where you want to stay. You can walk everywhere from this hotel to all the main attractions.

Kathy Fox

Dec 14, 2019

Step back in time! This hotel is charming and the staff offered great customer service. We had a corner suite in the 15th floor with a great view of the city! The room was very clean and offered nice amenities. The bed was top notch and the pillows were seriously some of the best ever!! Sheets were so soft and cozy. The bathroom was large, had everything you would need and had a jacuzzi tub. The towels were plush and soft. The Top of the Mark bar had a great view and the perfect place to relax and have a drink. They do serve food, but stop serving food at 10pm so plan accordingly. We were hungry and went back to the room and ordered room service since we stopped by after 10pm. The room service was quick, food was the right temperature and a shout out as the pizza was really good. Overall a great hotel and highly recommend, but some updating would be nice to give it a fresh look.

Gregory

Dec 04, 2019

Very nice hotel

Verified Hotel Guest

Dec 01, 2019

It great proximity to many tourist attractions The hotel room could use an upgrade in the decor

Verified Hotel Guest

Sep 25, 2019

The perfect location. Weekend price was just a bit steep.

Lisa

Sep 15, 2019

The beds are amazing as are the rooms. Customer service was off the charts.

Cheryl

Jul 10, 2019

4.5

Loved seeing the history and looking at the items in the hotel from years past. The view and location could not have been better. The staff was so sweet and helpful!!

Verified Hotel Guest

May 22, 2019

Quick easy checkin. Great service on arrival. Everything was clean. Awesome bar with great views of the city and the bay.

John

May 02, 2019

Very well appointed and maintained. Very well priced.

Jules

Apr 22, 2019

Location and Top of the Mark!

Verified Hotel Guest

Mar 02, 2019

Loved the view and the Top of the Hub. The staff is always so friendly! This is hard to fix, but the elevators were very small and limited. It was fine during non-peak times, but when the Top of the Hub was about to open, there were lines to get on the elevator, even though we were just trying to get to our room.

Leina

Feb 28, 2019

Location. When I ordered room service I had the most delightful person on the phone who took care of us. I really appreciated this person. I had gone in person to place our next day reservation for brunch at the Top of the Mark. When we arrived for brunch at 10 am our reservation had not been placed. I was disappointed, but grateful they were still able to accommodate us.

Verified Hotel Guest

Jan 27, 2019

Nothing. In dire need of a renovation. Bathroom was dirty, what appeared to be mold on the bathroom caulk was disgusting- so much so that I wouldn't use the shower.

Eric

Oct 23, 2018

The hotel perfect I wish they would leave they would leave the morning coffee out a little longer.

CarolynW866

Iconic San Francisco Hotel

Truly iconic San Francisco, sitting at the top of Nob Hill in a quaint neighborhood, this hotel has weathered the tests of time. Terrific windows in many of the rooms looking out over the Bay and...

Ilknur E

Nobb Hill

We stayed at Mark Hopkins, a beautiful hotel at Nobb Hill. Lobby Area was good enough and comfortable. There were coffe facilities at lobby area before the breakfast starts. The staff were quite...

MarinTraveler1

San Francisco Style

The higher floor rooms overlooking the Pacific Union League Clubâs Flood Mansion are quietly elegant, although the bathroom and toilet combinations evoke the era when that sort of compromised...

JoeHZ

An old fashioned (in both good and bad way) hotel

Stayed at this hotel for one night in a room facing the Grace Cathedral. Going up and down the Nob Hill could take some energy, but the views were good. The front desk was very efficient, though the...

jfkson1

Bottom of the Mark

Bottom it is. IHG who owns it does everything to scrimp, save and cheat. Furnishings totally depreciated in value and accounting so why not replace them? Glass window was loose. Street noise as...

deville1984

Okay

Iconic Hotel with beautiful exterior and lobby, however the rooms desperately need investment. The decor and furniture are old and tired and this can be rectified sympathetically maintaining the vibe...

Binbag

Mark Hopkins Intercontinental - Historic clean hotel

The Mark Hopkins Intercontinental Hotel is a true gem in San Francisco but does not come without their finance flaws. 30 minutes drive by taxi from SFO airport or an hour by BART train and then a...

NHDynamicDuo

Very Enjoyable Stay

I spent six nights here while on vacation. I chose the Mark Hopkins because of its location and also because I had had a positive experience when I stayed there for a couple of nights four years...

Travel_Meister2

Best Location in San Francisco

The Mark Hopkins lives up to it's Luxury status. It's location is far enough away from the drug addicts that now inhabit so many San Francisco streets. The park across the street provide a nice clean...

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