JW Marriott Austin
110 E 2nd Street Austin, TX USA, Near Sixth Street, Austin, TX 78701, United States
Rating
4.6
Travelers Choice
2021
Price Level
$$$$
Rooms
1012
Pets
No
from $ 4,449.41
05
May
JW Marriott Austin, Austin
JW Marriott Austin
Located in the heart of downtown Austin JW Marriott features a luxurious modern design throughout the property. Free WiFi and a high-definition TV are provided in each room. Dine in the 3 elegant on-site restaurants or relax at the rooftop pool overlooking the city streets. Crisp white linens and plush bedding are included in each room. Free toiletries are available in an en suite bathroom. Ironing facilities a desk and a coffee machine are also provided. An on-site coffee shop fully equipped fitness center and spa are all located at the JW Marriott. Luggage storage and a 24-hour front desk are also provided. Austin-Bergstrom International Airport is 15 minutes’ drive from this hotel. The Capitol Building is located 1 km away from Austin’s JW Marriott.
Price & Availability
Select your room
Habitación, 1 Cama De Matrimonio Grande ·
Room Only
Cancel free of charge before Wed, 1 May 2024
Habitación, 2 Camas De Matrimonio ·
Room Only
Cancel free of charge before Wed, 1 May 2024
Habitación, 2 Camas De Matrimonio (hearing Accessible) ·
Room Only
Non Refundable
Standard 2 Queen Room (Accessible) ·
Room Only
Non Refundable
Standard 2 Queen Room ·
Room Only
Non Refundable
Standard King Room ·
Room Only
Non Refundable
Disclaimer: The image shown is for illustrative purposes only and may not represent the actual hotel room. The room layout, furniture, amenities, and view may vary depending on the availability and location of the hotel.
Overall
Wonderful
4.6
945 reviews
5
3202
4
804
3
219
2
95
1
61
Customers Review
Location 5
Cleanliness 4.8
Comfort 4.7
Neighborhood 4.8
Amenities 4.6
Condition 4.8
Recomendation 88.2%
“The check-in process was easy enough; however, I opted for a late-check out via the app several months before my stay. Upon check-in, I inquired about late-check out. I was told the latest I could check out was 12:00 without inquiring a fee. However, my coworker was told the latest they could check out without inquiring an extra fee was 2:00 (both of us were not loyalty members of Marriott). The conflicting information ended up not being a big deal, as I had to change my flight and left before 11:00 am anyway. However, some staff training needs to happen so everyone is on the same page. The bellhops were also very helpful! They helped me load everything into my Uber and thanked me for my stay.
Cleaning and overall room service was very nice. My room was thoroughly made and reset everyday. The room cleaning staff was very friendly and we mutually greeted each other everyday in the hallways. Additionally, the front desk promptly helped me get more complimentary coffee delivered to my room.
The outside bar and pool on floor 5 was lively and well-kept. It had a great vibe. All bar and pool staff were friendly. The outdoor bar staff even let me and four other coworkers have an evening table for about hour, even though we didn't have a reservation.”
— A Mexican Pizza
“I had a great stay at the the JW Marriott Austin over the Super Bowl weekend. Before I even arrived, though, I got AMAZING service from Hunter. A couple of days before I arrived, I called the hotel to ask some general questions about the facilities. Hunter not only answered all of my questions, but also offered additional information that was very helpful. He was so kind and had a great - GREAT! - attitude. The funny thing is, I didn't even tell him that I was going to be in the hotel within that same week - or that I was coming to the hotel at all. He said something along the lines of, "I'm glad to be of service, if you ever decide to join us at that hotel." He had no idea until I asked for him when I was checking out, just to let him know that I appreciated how great his service was.Jared also did a great job with my check in and, when the bell man went back to the valet during my check-in, Jared brought my bags up to my room. And James was helpful during my check out.Service throughout my stay, from the valet folks to the in-room dining team, I was delighted with the service.I was also very, very happy with my room. I have titanium level status with Marriott so, frankly, I usually expect a room upgrade of some sort. I was not disappointed. The upgraded king room I was given on the 34th floor had so much space. And one thing I really, really loved wasthe water pressure and water temperature in the shower. It. Was. Awesome! And I'm the kind of person for whom bad water pressure and low temperature will spoil a stay. It's really important to me.I would definitely stay at the JW Austin again.”
— Tanya Nebo
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