Krystal Ixtapa

Quick facts

Hotel Krystal Ixtapa is conveniently located in the popular Ixtapa Waterfront area. The hotel offers guests a range of services and amenities designed to provide comfort and convenience. All the necessary facilities, including car park, room service, restaurant, tours, laundry service, are at hand. All rooms are designed and decorated to make guests feel right at home, and some rooms come with cleaning products, mirror, towels, closet, internet access – wireless. The hotel offers various recreational opportunities. No matter what your reasons are for visiting Ixtapa, Hotel Krystal Ixtapa will make you feel instantly at home.

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Customers Review

Staff 7.4
Location 8.8
Cleanliness 7.4
Comfort 7
Condition 6.6
Neighborhood 8.6
Amenities 7.2
Quality 6.8
Value 7.4
“Al personal le falta mucho brindarse al servicio. Te niegan cosas, tardan varias horas en darte las habitaciones. Tienes que resolver con la gerencia para que seas atendido. Las instalaciones estan bien.”
— Omar Gonzalez
“El hotel está muy bonito, siguen todas las medidas de sana distancia e higiene. Las instalaciones muy limpias, la comida es rica, aunque siempre tienen el mismo menú. Los elevadores son un asco! Mi habitación estaba en el séptimo piso y tenía que bajar por las escaleras, había tres elevadores y solo servía uno. Hubo un error de cobro por parte del señor en recepción y la administradora se portó grosera con nosotros siendo error de ellos.”
— Yasbeth Mm


Free Wi-Fi
Airport(s) ZIH
Swimming Pool


Boulevard Ixtapa, s/n 4 y 4a, Ixtapa


Optional Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 220 for adults and MXN 110 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

Front desk staff will greet guests on arrival.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Be sure to enjoy recreational amenities, including an outdoor pool, a waterslide, and a fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
All-inclusive room rates at Krystal Ixtapa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Krystal Ixtapa


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