Loews Portofino Bay Hotel at Universal Orlando Resort

Quick facts

Re-creating the charm of the seaside village of Portofino Italy Universal's Loews Portofino Bay Hotel offers guests themed swimming pools excellent restaurants and an exclusive package of special theme park benefits. Universal's Loews Portofino features Italian-inspired architecture and canals leading to Universal's theme parks. Guests skip the lines at Universal Studios and Universal's Islands of Adventure hop aboard free water taxis connecting the property and Universal parks and get priority reservations at select resort restaurants. The resort's 750 luxurious rooms some overlooking the garden or bay feature marble trim rich textiles and elegant Italian furnishings. Pampering begins with waffle-comb bathrobes and plush beds boasting Sealy Posturepedic pillowtop mattresses down duvets and 300-thread-count cotton linens. High-tech perks include flat-panel HDTVs with premium cable and DVD players clock radios with iPod cables and Wi-Fi (for a fee in the rooms free in the lobby). There is a $25 extra charge per adult for triple and quad occupancy and pet-friendly rooms are available. Kids aged 17 and under stay free. Choose from the family pool with its sand beach huge fort and aqueduct-style waterslide the quieter villa pool or a lushly landscaped hillside pool. Enjoy nightly serenades from the balcony overlooking the piazza. There is also a kid's club a game room a luxury day spa and a fitness center (surcharges apply) plus gourmet Italian and kid-friendly dining a poolside bar and a gift shop. Parking is available for an additional fee. Shuttle service to the theme parks is complimentary. The resort is within walking distance of both Universal Studios Florida® and Universal's Islands of Adventure®. Wet 'n Wild® waterpark is 10 minutes away and SeaWorld® Orlando is 17 minutes away. Orlando International Airport is 12 miles from the property.

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Customers Review

Staff 9
Location 9.8
Cleanliness 9
Comfort 9.2
Condition 9
Neighborhood 9.6
Amenities 8.8
Quality 8
Value 8.2
“Still here. Have a few more days and I have never felt so relaxed on a vacation. The attention here is second to none. Kind and friendly staff. Great restaurants. Amazing views. Had dinner our first night at Sal's and sat outside listening to opera music being sung by an amazing talent right above us. Absolutely perfection! 1000% recommend.”
— Ericka Cambra
“As I was reading some of these 1/5 reviews it makes me wonder if I just got lucky or what! But I’d say it was an amazing experience. Everyone I’ve asked for help or needed something they have been there to help and have great patience. Very thankful for all the staff here. Also beds were extremely comfortable, great view of the water taxi, beautiful pools, it’s fancy but welcoming. Loved it!”
— Naomi Schroeder


Free Wi-Fi
Airport(s) MCO
Swimming Pool
Spa & Wellness
Pet Friendly


5601 Universal Blvd, Orlando


Optional Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 40 for adults, USD 5 and USD 20 for children (approximately)
  • Covered self parking fee: USD 28 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 15 per night
  • Rollaway bed fee: USD 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

Front desk staff will greet guests on arrival. Please refer to the Universal Orlando app for additional safety guidelines and hours of operation. In connection with your purchase of Universal Orlando products and your visit to Universal Orlando, including Universal Studios Florida, Universal’s Islands of Adventure, Universal’s Volcano Bay, Universal CityWalk, and the Universal Orlando Resort hotels, please be advised that you must follow Universal Orlando’s policies, CDC guidelines and the recommendations of health officials. Please note that any public location where people are present provides an inherent risk of exposure to COVID-19 and Universal Orlando cannot guarantee that you will not be exposed during your visit. By visiting Universal Orlando, you acknowledge and agree that you assume these inherent risks associated with attendance. When you enter Universal Orlando, you understand that you are subject to the Universal Orlando terms of service (including arbitration, class action waiver, assumption of risk, and infectious disease release of liability) located at Universalorlando.com/safetyinfo. Visitors should be aware of and comply with government guidelines regarding travel restrictions and mandatory quarantines before visiting our destination. WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s20) * Requires theme park admission. Early Park Admission begins one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal’s Islands of Adventure as determined by Universal Orlando, and Universal’s Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions may apply. **Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal’s Islands of Adventure. Not valid at Universal’s Volcano Bay. Excludes separately ticketed events. Park-to-Park admission required to board the Hogwarts™ Express. Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Available during normal theme park operating hours only. Additional restrictions may apply and benefits are subject to change without notice.
Enjoy Italian cuisine at Bice Ristorante, one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a waterslide, and a sauna. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and an arcade/game room. If you're planning a day at a nearby theme park, you can hop on the complimentary shuttle.
Loews Portofino Bay Hotel at Universal Orlando Resort


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