Meliá Castilla

Quick facts

Ideally located in the prime touristic area of Tetuan, Melia Castilla promises a relaxing and wonderful visit. Both business travelers and tourists can enjoy the hotel's facilities and services. Wheelchair accessible, 24-hour security, 24-hour front desk, facilities for disabled guests, car park are just some of the facilities on offer. All rooms are designed and decorated to make guests feel right at home, and some rooms come with television LCD/plasma screen, bathroom phone, cleaning products, complimentary tea, mirror. Entertain the hotel's recreational facilities, including fitness center, sauna, outdoor pool, spa, massage. Convenience and comfort makes Melia Castilla the perfect choice for your stay in Madrid.

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Customers Review

Staff 8.8
Location 8
Cleanliness 9
Comfort 9
Condition 8.8
Neighborhood 8.4
Amenities 9.2
Value 7.2
“Huge Hotel, nice but no kettle to make Coffee Or tea in the rooms .”
— Hello Bey
“We stayed 7 days in a suite. -Dirty. - Very Dusty. -The AC broke and we couldn't sleep for 2 nights - we asked for refund of one of the nights and they ignored our request. -The door was broken and the room would stay open when you leave. We reported the issue and they said that there was nothing wrong with it - so we had to deal with it. -There was a smell coming from the tubes in the toilet. -The room shown in booking is not the room you get. We were expecting 2 bathrooms in the suite and we got only one. Then they told us that to get the 2 bathrooms suite, we would have to use the old type of rooms, that to be honest are horrible and even scary. That's not clear in booking and should not be allowed to be advertised. The manager was nice. The Level lounge is nice.”
— Renata Liuzzi


Free Wi-Fi
Airport(s) MAD
Swimming Pool
Spa & Wellness
Pet Friendly


Calle del Capitan Haya, 43, Madrid


Optional Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 25 per person (approximately)
  • Self parking fee: EUR 27 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Enjoy Spanish cuisine at L'Albufera, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour health club and a seasonal outdoor pool. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Meliá Castilla


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