Novotel São Paulo Morumbi
R Ministro Nelson Hungria 577, Near Jockey Club, Sao Paulo, 05690050, Brazil
Rating
4.3
Travelers Choice
2022
Price Level
$
Rooms
190
Pets
Yes
13
May
Novotel São Paulo Morumbi, Sao Paulo
Novotel São Paulo Morumbi
Service protocol: Dear Guest - see new procedures: ¤ Check-in and Check-out: We adopted the service without contact. Upon arrival, your temperature is measured. ¤ Common Areas: Mask use is mandatory. Hand sanitizer is available in main areas. ¤ Restaurant: Services have been redesigned to ensure safety. We increased the distance between tables, control the flow and make the menu available by QR CODE
Price & Availability
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Overall
Excellent
4.3
933 reviews
5
406
4
567
3
143
2
44
1
24
Customers Review
Value 3.8
Location 3.9
Cleanliness 4.5
Comfort 4.2
Neighborhood 4.2
Amenities 4.4
Condition 4.4
Quality 4
Recomendation 82.3%
“Not really a 4 star hotel given the size of the room and overall quality of the facilities, but good enough for this stay given the very reasonable price. Front desk were very professional and the breakfast offering was good and well supported by waiting staff. At dinner, staff were friendly enough, but didn't seem to grasp the concept of providing a 4 star hotel dinner service, as I had to get my own menu, table water was not offered, and after my main course was complete no one came to clear the table and offer dessert, coffee etc. That's a management issue more than anything else, as I found the staff friendly and attentive once they realised that they had a job to do. Adding quality to these areas of service would make for a much better experience.”
— Richie Bower
“Excellent stay all around. Service was best in class, Thomas and Glebson in particular did an excellent job and their English was perfect. The breakfast was absolutely incredible and the pool was nice and warm. My only complaint would be the location, not a ton in walking distance and Sorry Mamma pizza down the block charged American prices for small pizzas.”
— Morgan Kelps
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