Ocean Riviera Paradise

Quick facts

Perfectly located on the seafront of the most beautiful blue turquoise tones of the Playa del Carmen beach area boast the astonishing Ocean Riviera Paradise. Within four different sections, 974 full equipped suites and enjoying of the stunning magic of the Riviera Maya. Spectacular swimming pools, spacious Junior Suites and Suites, delightful dining experience, Privilege exclusive section, one children's pool with a water park and all bliss included, great for the little ones. Located just 10 minutes away from Playa del Carmen downtown and 35 minutes from Cancun´s Airport, Ocean Riviera Paradise, a Paradise for families, couples and much more. Guests of the New Ocean Riviera Paradise have access to a fantastic gastronomical variety with our 10 Restaurants, 12 Bars, Disco , Bowling alley, non-motorized water sports, Diving Centre, Casino, Tennis courts, Shopping center and more ..

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Customers Review

Staff 8
Location 10
Cleanliness 8.4
Comfort 8.4
Condition 8.4
Neighborhood 8.6
Amenities 8.4
“Para ser un hotel 5 estrellas deja mucho que desear...las medidas de covid muy ignoradas de hecho salí contagiado de ese hotel, filas para todo, un desorden terrible en los bufé. Horarios restringidos para uso de piscinas y los bares de las piscinas cierran muy temprano. Yo no volveré, no me gusto la experiencia”
— Charles Barrios
“Muy buen hotel pero hay mucha gente sin cubreboca y nunca les dicen nada al igual que los platos de el buffet que esta por el hotel daisy están con restos de comida. Sin contar eso es muy buena experiencia👌”
— Valeria Mnz

Facts

Free Wi-Fi
Airport(s) CUN
Swimming Pool
Restaurant
Spa & Wellness
All Inclusive

Location

Carretera Federal Chetumal – Cancun, Xcalacoco, Km 296, Riviera Maya

Notes


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.40 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional Fees


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions


Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash

Special Checkin Instructions


Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Blue Moon, one of the property's 11 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. When you are in need of a refreshing drink, visit the swim-up bar or one of 10 bars/lounges, or 3 poolside bars.


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 5 outdoor swimming pools are a perfect way to relax and recharge. Additional features at this Mediterranean property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Scuba-diving lessons

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball
Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
Not included
  • Surcharge for premium or imported alcoholic beverages
  • Airport transfers
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
Ocean Riviera Paradise

Specialists

We are experienced professionals in the travel industry. Our specialists have access to unparalleled relationships with the world's top luxury hotels, airlines, tours and cruise lines, who offer upgrades and travel experiences that is only available when you work with one of us.

Ida Guerron
Ida Guerron
Phone: +19734608478
10:00 AM 6:00PM
Diana Carmona
Diana Carmona
Phone: +19083453738
10:00 AM 6:00PM
Nancy Ospina
Nancy Ospina
Phone: +14075205338
10:00 AM 6:00PM