Park Royal Cancún

Quick facts

288 luxury guest rooms and beach that seems to go on forever. There's more to a Cancun vacation than the fact that you get more. Cancun is about remembering and seeing something familiar for the first time. Cancun is about all the little things that add up, and that you can finally look back on. A Cancun vacation is about the first time and the last time, and we've got an entire staff not only happy to help you to remember, but happy to have you back. The hotel is located in first-line of the beach, and 24 km from the airport. It has 288 comfortable rooms, a Spa and a large beach. It has two restaurants: La Veranda with a beautiful view of the swimming pool, of the gardens and to the main terrace, where you will enjoy the buffet and themed dinners. El Mirador, with a romantic and luxurious atmosphere , with an incomparable Caribbean sunsets. Three bars: Lobby Bar, with a great variety of national and international drinks. The dune, located next to the upper pool, is quiet and cosy. La Langosta, located in the main pool of the hotel. And finally two snacks-bar: The Garden, the favorite place for children with delicious burgers, hot dogs and drinks. And the Patio La Veranda, with delicious light dishes. It also offers a wide variety of activities and watersports such as water aerobics, dance or football on the beach among others. It has two swimming pools and a gym. On the other hand, you can visit the Mayan ruin of Yamil Lu'um, which has access from the hotel. Alternatively, can go to La Isla shopping center, which is across the hotel, in the heart of the hotel zone.

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Customers Review

Staff 8.2
Location 9
Cleanliness 8.4
Comfort 7.2
Condition 7.2
Neighborhood 8.4
Amenities 7.6
Value 8.2
“Excelente la atención! El hotel tiene 36 años pero se nota que están todo el tiempo manteniendolo y arreglandolo. La ubicación es genial, enfrente del shopping La Isla. La playa preciosa! Y están continuamente limpiando y tomando recaudos para el Covid. Ha sido una hermosa experiencia alojarnos acá!”
— Maria Laura Galindez
“Food, service and facilities are very poor. First day at the hotel and ran out of towels, so we didn’t have clean towels, soap and shampoo etc. for the whole second day. We had to wait 1 hour for some fried eggs at breakfast time. Our room didn’t have a working phone, two roof lights didn’t work. I could go on and on writing what it’s going wrong with this hotel. One thing to mention it’s most of the staff are nice and feel very bad for the place where they work. Do not buy the membership, it’s not worth it!”
— D I

Facts

Free Wi-Fi
Airport(s) CUN
Swimming Pool
Restaurant
Spa & Wellness
All Inclusive

Location

Blvd Kukulkan Km. 12.5, Cancun

Notes


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.23 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional Fees


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions


Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property considers guests aged 12 and younger, at time of travel, to be children and guests aged 2 and younger, at time of travel, to be infants.

Special Checkin Instructions


Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at La Veranda, one of the property's 4 restaurants. When you are in need of a refreshing drink, visit the swim-up bar or one of 4 bars/lounges, or 2 poolside bars.


Spend the day on the private beach or dip into one of the 2 outdoor swimming pools. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.Food and beverages
  • All buffet and à la carte meals, snacks, and local beverages included
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Windsurfing

Land activities
  • Soccer
  • Volleyball

Lessons/classes/games
  • Dancing
  • Yoga
Entertainment
  • Theme parties
Other inclusions
  • Shuttle service to offsite activities
Not included
  • Motorized water sports
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours
Park Royal Cancún

Specialists

We are experienced professionals in the travel industry. Our specialists have access to unparalleled relationships with the world's top luxury hotels, airlines, tours and cruise lines, who offer upgrades and travel experiences that is only available when you work with one of us.

Ida Guerron
Ida Guerron
Phone: +19734608478
10:00 AM 6:00PM
Joselyne Escalante
Joselyne Escalante
Phone: +17146255650
10:00 AM 6:00PM
Diana Carmona
Diana Carmona
Phone: +19083453738
10:00 AM 6:00PM