Notes
Charges can vary based on length of stay or the room you book and are subject to change.
You'll be asked to pay the following charges at the property:
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Checkin Instructions
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a smoke detector, a security system, and a first aid kit
Special Checkin Instructions
Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy international cuisine at Yucatan, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the beach bar or one of 8 bars/lounges, or 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 13 outdoor swimming pools, a nightclub, and outdoor tennis courts. Additional features at this property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxesGratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
Activities and facilities/equipmentAll non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
- Fitness facilities
- Soccer
- Tennis
- Tennis lessons
- Volleyball
Lessons/classes/games
Entertainment- Onsite entertainment and activities
- Access to onsite clubs
Not included- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Airport transfers
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Transportation to offsite activities