Raffles Hainan

Quick facts

Travellers can feel at home in one of the 321 rooms. Wireless internet access is available to guests in the public areas. Various gastronomic options are available, including a restaurant, a dining area and a bar. Those arriving in their own vehicles can leave them in the car park of the hotel. Additional services include a babysitting service, a childcare service, translation services and room service. In addition, a shuttle service is offered.Offering unparalleled luxury and refinement on Hainan Island, Raffles Hainan is surrounded by landscaped tropical gardens overlooking the sparkling waters of Clearwater Bay. An oasis of luxury for the discerning traveller, the resort boasts one of the finest beaches by the South China Sea, and every visit to the resort promises one of tranquility and relaxation.

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Customers Review

Staff 8.8
Location 10
Cleanliness 9.4
Comfort 9.4
Condition 9.4
Neighborhood 8.4
Amenities 10
“The hotel is more than excellent in every sense. Initially, they settled in a room with a partial sea view, but did not work there, or rather lived their own life as a soul. It was necessary to hold the switch from the tap to the shower so that the water would flow, otherwise, after 30 seconds, the switch would return to its initial position and the water would stop flowing at all ... After a couple of calls about solving the problem, a Chinese plumber came, but he failed, because some nonsense simply broke the mixer ... It was good for us, because we were moved to a room with a category even higher and the room itself was more than 40 squares. Cleaning 3 times a day (I have never seen this anywhere else), fresh fruit once in two days. Bath towels are really big. There are all the necessary accessories, including a needle and thread. Refrigerator in the kitchen, coffee machine with capsules. Breakfasts are very good quality - there is always something to eat, even for vegans there are dishes. The lion's share of vacationers are Chinese, several Russian families (if you want to relax and not meet with compatriots - this is the place, we really had a rest. Well, if you really want to - go to the Renaissance hotel - there were 200 people at the time of our vacation). No one speaks Russian, 2 people at the reception in English. All others are only Chinese. Or through an online translator, clumsily, but you can understand each other in principle. A couple of nuances - they ask for a deposit of 5000 yuan for a mini-bar. It is a couple of cans of beer and 3 soda ... If you say that you do not use the minibar, then 1000 yuan is a deposit so that you do not break anything in your room. Payment by card does not work for them, except for Union Pay. Master and Visa do not. You need to take cash. ATMs are to the left of meters 1000-1500 ICBC. And to the right 800 meters Bank of China, there are food courts, restaurants and a couple of supermarkets. Mosquitoes are small, but they gnaw constantly at night, provided that there are raptors and sprays in each room. It is for them to the bulb, it will not be superfluous to take something more serious with you. The beach itself with yellow, squeaky sand, but not the same as ours, does not stick so much ... There are not many sun beds, but we always had enough ... Towels are given out there as separate. Swimming pool with refreshing water, the sea was warmer. Provided that we were not very lucky with the weather and every day there was wind and rain from time to time. The waves were 60-100 centimeters each, which made me remember my childhood when they jumped on the waves. Swim further than they are not allowed to swim, a Chinese rescuer immediately runs with a whistle and calls back to the aground. The bottom is sandy, but because of such mini-storms, stones periodically overtook, one scratched a leg, the rescuers had a first-aid kit, they treated it with peroxide ... In this weather, the water temperature and purity did not change, which was excellent, we have such there would be no water at all. In fact, only Russians swam. The Chinese, dressed in jackets and pants, took photos and filmed;) There is a lot of greenery - different palms, ficuses, and so on. The territory is very big, you can take a walk in the evening .... On New Year's Eve, the guys from the hotel from 23.45 to 00.30 started up fireworks, none of the neighbors did this, undoubtedly it was nice, because they have our New Year on their side ... As a result, the hotel is undoubtedly cool, I would love to return again, but only so that the weather is normal.”
— Виталий Владимирович
“Great hotel. It took a long time to choose a place to stay, and decided to try Raffles, even though it is not in Yalong Bay. The main advantages of the hotel are a huge beautiful territory, which is constantly cleaned; two large pools (depth 1.2 meters, not much, but almost everywhere in China); a huge sandy beach with sun loungers; delicious breakfasts with food for Europeans; excellent rooms with everything you need; lovely staff. You can list the pros for a long time, I am really pleased with the visit. I will also reflect minor, in my opinion, disadvantages. The soundproofing of the rooms can be further tightened, the prices in bars / restaurants / spas are still too high, I would like a free transfer from the airport. Life hack for tourists: if you leave the hotel and go to the right along the road, in 5-7 minutes you will stumble upon a real McDonald's!”
— Artem Vuatkin


Free Wi-Fi
Airport(s) HAK, SYX
Swimming Pool
Spa & Wellness


Clearwater Bay Avenue, Sanya


You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 238 for adults and CNY 119 for children (approximately)
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 525 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher and a smoke detector Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Enjoy Chinese cuisine at BaiWei Chinese Restaurant, one of the resort's 4 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a waterslide. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 40 km.
Raffles Hainan


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