“I've stayed at this hotel multiple times over the past few years for a business client. First the pluses from my most recent stay: all three of the staff associates that I interacted with were pleasant. The young woman that checked me in, the young man at the end of his overnight shift, the breakfast area attendant were all friendly and polite. The hotel did have an early (5 AM) breakfast on a Saturday morning; I don't know if that's their regular starting time but our staff usually has to depart at 6AM so it was a very welcome relief. Next the 'it is what it is' : if you stay there and are a light sleeper, make sure you don't get any of the odd number 100's rooms in the main building. The reason is that there's an outdoor common area between the indoor pool and the rooms. If there's a party or otherwise social gathering there, you'll hear it in your room for as long as it's going on. If you're tired and you have to get up early for a flight, this can be an issue. Finally the bad: that I could tell, there's no (public) ice machine in the main building. There are signs by the elevator for the 2nd & 3rd floor that say 'ice machine located on 1st floor' but when you go to where the ice machine I guess was located at one time, there's an empty space where they park the luggage carts. Also when I was there recentl, the Business Center was closed. It's not an issue if you're checking in online for a flight but if you need to print something out, it's an issue. I seem to remember that it was not functioning last year and they sent me to the hotel across the parking lot that their company also owned to print some documents. Contrast this to a few years ago when the internet didn't work in my room and at one point they had three people over to work on it. So whether it's a result of the pandemic or just a general drop-off in business, from staying here multiple times over the past few years I see a slide in the quality at this location. . . .”

“The in room coffee pot. The main entrance was not well identified.”