RIU Yucatan

Quick facts

Located directly beside the Playa del Carmen, this luxury hotel lies just 800 m from the city's leisure district where guests will discover a diverse range of entertainment options, cafés, bars and restaurants (just 200 m away). Charming colonial-style architecture meets one of the most beautiful beaches of the world – the Riu Yucatan close to the famous holiday resort of Playa del Carmen on the Mayan Riviera is a fantastic Caribbean oasis. It is surrounded by tropical gardens and a wonderful pool landscape and enjoys a white sandy beach, crystal-clear water and limitless excellent services.

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Customers Review

Staff 8.8
Location 9
Cleanliness 8.4
Comfort 7.4
Condition 8
Neighborhood 9
Amenities 7.8
Quality 7.6
Value 8.2
“El hotel ha desmejorado mucho, la atencion no es la misma que hace unos años. No se cuidan algunos detalles de limpieza y todos es a las apuradas y sin ganas. Tuvimos mucha demora cada vez que hacian la habitación y no nos reponian los faltantes, siempre había q estar llamando para pedirlos. La comida buena, pero no es lo que era Riu hace unos años atrás, por lo menos aquí en México.”
— Carolina Carbonari
“Estive hospedada no Riu yucatan em novembro, má limpeza, piscina suja, impossibilidade de fazer late check out...Comoarado com outros resorts da própria cadeia, muito a baixo das espectativas. A nao voltar”
— Ana Pires

Facts

Free Wi-Fi
Airport(s) CUN
Swimming Pool
Restaurant
Spa & Wellness
Breakfast
All Inclusive

Location

Avenida Xaman-ha, Manzana 3, Lote 1, Playa del Carmen/Playacar

Notes

Checkin Instructions


Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

Special Checkin Instructions


Front desk staff will greet guests on arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at La Hacienda, one of the property's 4 restaurants. Relax with a refreshing drink from the poolside bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.


Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco property include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (all beverages included)
  • In-room liquor dispensers
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Snorkeling
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Volleyball
Kids' club
  • Supervised activities for children between 4 and 12 years old
Entertainment
  • Onsite entertainment and activities
Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
RIU Yucatan

Specialists

We are experienced professionals in the travel industry. Our specialists have access to unparalleled relationships with the world's top luxury hotels, airlines, tours and cruise lines, who offer upgrades and travel experiences that is only available when you work with one of us.

Janet Santillana
Janet Santillana
Phone: +14075205339
10:00 AM 6:00PM
Nancy Ospina
Nancy Ospina
Phone: +14075205338
10:00 AM 6:00PM
Joselyne Escalante
Joselyne Escalante
Phone: +17146255650
10:00 AM 6:00PM