Royal Sonesta Houston Galleria

Quick facts

A great location a solid on-site restaurant and a rooftop pool make the non-smoking Royal Sonesta Hotel Houston a four-star value for our guests. The 23-story hotel has 485 rooms with double-glazed windows. You can relax on soft mattresses and plush bedding while watching movies on the flat-panel TV. Rooms come with spacious private bathrooms and work desks. High-speed internet access is available. An on-site fitness center lets guests work up a sweat while they overlook (and look forward to) the outdoor rooftop pool and hot tub. You can dine at the hotel restaurant and finish with a nightcap at the hotel bar. The Royal Sonesta is a half-mile from the Galleria Houston's upscale shopping destination. You can play 18 holes at Memorial Park home to the top-rated municipal golf course in Texas three-and-a-half miles away. The Houston Arboretum and Nature Center two-and-a-half miles away has over five miles of nature trails. The hotel is located 25 miles from Bush Intercontinental Airport and 17 miles from William P. Hobby Airport. A complimentary shuttle service provides transportation to destinations within a three-mile radius.

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Customers Review

Staff 9
Location 8.4
Cleanliness 9.2
Comfort 9
Condition 9
Neighborhood 9.2
Amenities 8.6
“Portanto, este é classificado como um hotel de 4 estrelas, mas vou dizer que foi muito decepcionante. Se hospedado por 4 noites. O pessoal da recepção (Nelly) foi extremamente rude e ofensivo. Ao pegar meu Uber Eats no lobby, ela decidiu gritar da mesa para perguntar se eu estava entregando. Eu estava segurando meu cartão-chave e estava esperando no saguão por quase 10 minutos. Quando respondi que não, vou ficar aqui com meu cartão-chave na mão. Ela continuou a olhar e me olhar de cima a baixo. Quando voltei para o meu quarto, liguei para a recepção para relatar que seu comportamento era rude e insultuoso, ela então me disse que não se desculpou, porque não tinha tempo e, quando perguntei seu nome como referência, ela afirmou que não se sentia confortável e inicialmente recusou. Ela encerrou a ligação dizendo que tinha outra ligação para atender. Na noite seguinte, houve uma festa em alguns dos quartos até as 2 da manhã. Embora os serviços de limpeza tenham sido reduzidos, não houve tentativa de reabastecer o quarto com café ou água. Na hora do check out não há oferta de serviço de concierge para ajudar com as malas. No geral, eu diria para verificar as muitas outras opções na área antes de reservar.”
— Boni Uz
“So this is rated a 4 star hotel, but I’m going to say that it was very disappointing. Stayed for 4 nights. Front desk personnel (Nelly) was extremely rude and insulting. Upon picking up my Uber eats from lobby she decided to yell from the desk to ask if I was delivering. I was holding my key card and had been waiting in the lobby for almost 10 min. When I replied no, I’m staying here with my key card held out. She continued to stare and look me up and down. When I got back to my room I called the front desk to relay that her behaviour was rude and insulting, she then proceeded to tell me that she didn’t apologize, because she didn’t have time and when asked her name for reference she stated she didn’t feel comfortable and initially refused. She ended the call by saying that she had another call to take. Next night, there was a party raging in some of the rooms until 2am. Although housekeeping services had been reduced, but there was no attempt to replenish room with coffee or water. At check out time no offer of concierge service to help with bags. Overall, I would say to check the many other options in the area before booking.”
— Boni Uz


Free Wi-Fi
Airport(s) HOU, IAH
Swimming Pool
Pet Friendly


2222 West Loop South, Houston


You'll be asked to pay the following charges at the property:

  • Deposit: USD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21 per person (approximately)
  • Self parking fee: USD 24.00 per night (in/out privileges)
  • Valet parking fee: USD 34.00 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

Front desk staff will greet guests on arrival.
For lunch or dinner, stop by ARA, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Royal Sonesta Houston Galleria


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