Phone Number 18004447171
DoubleTree by Hilton Cheltenham
Cirencester Road Charlton Kings, Near Cheltenham Town Hall, Cheltenham, GL53 8EA, United Kingdom
Rating
3.9
Price Level
$$
Rooms
148
Pets
Yes
from $ 994.54
09
May

DoubleTree by Hilton Cheltenham, Cheltenham

DoubleTree by Hilton Cheltenham

Perched on the edge of Lilley Brook Golf Course, our manor house mixes contemporary luxury with a Georgian aesthetic. We're two miles from central Cheltenham, with the sprawling Cotswolds 20 minutes away. Indulge in our full-service spa and afternoon tea in the lounge, and enjoy an indoor pool, steam room, and complimentary welcome cookie. The Georgian manor house of DoubleTree by Hilton Cheltenham offers complimentary WiFi free parking and is set in beautiful landscaped gardens that overlook Lilley Brook's 18-hole golf course. Guests can enjoy the onsite spa beauty salon and fitness centre. Guests can enjoy a drink at the bar or a meal in the restaurant. Upon check-in guests can enjoy a complimentary cookie. The rooms feature flat-screen TVs and a hospitality tray. Every room has an en-suite bathroom with complimentary toiletries provided. Additional extras available in the deluxe rooms include chocolates and bathrobes and the rooms offer garden views. The suites feature a separate living/dressing room a sofa bed and a 50-inch TV. The onsite leisure centre features a 15-metre pool sauna steam room and hot tub. Beauty treatments and massage are also offered and there is a gym with fitness classes available. There are two eateries at the hotel the Lakeside Restaurant offers cooked and Continental breakfast and an a la carte dinner menu in a beautiful setting overlooking the garden and lake. Lilley Brook Bar & Lounge offers specialty teas and coffees afternoon tea lunch bar snacks and light evening meals. Business facilities are available including meeting rooms audio and visual equipment for hire and printing and photocopying services. Cheltenham Racecourse is 4 miles from the property and it is 5 miles to GCHQ. Cheltenham’s spa town centre is less than 2 miles away. It is a 2-minute walk to a bus stop. The Cotswolds can be reached in a 22-minute drive.

DoubleTree by Hilton Cheltenham

Price & Availability

Select your room

DoubleTree by Hilton Cheltenham

Habitación Doble ·

Room Only
Total
$ 994.55
DoubleTree by Hilton Cheltenham

Standard Queen Room ·

Room Only
Total
$ 1,169.87
DoubleTree by Hilton Cheltenham

Standard King Room ·

Room Only
Total
$ 1,169.87
DoubleTree by Hilton Cheltenham

King Bed ·

Room Only
15% discount
Total
$ 1,177.22
DoubleTree by Hilton Cheltenham

Queen Bed ·

Room Only
15% discount
Total
$ 1,177.22
DoubleTree by Hilton Cheltenham

Habitación Doble ·

Bed & Breakfast
Total
$ 1,202.76
DoubleTree by Hilton Cheltenham

Room 1 King Bed Non Smoking Non-refundable ·

Room Only
Total
$ 1,236.69
DoubleTree by Hilton Cheltenham

Habitación, 1 Cama De Matrimonio Grande, No Fumadores ·

Room Only
Total
$ 1,301.44
DoubleTree by Hilton Cheltenham

Room 1 King Bed Non Smoking ·

Room Only
Total
$ 1,311.74
DoubleTree by Hilton Cheltenham

Deluxe Twin Room (with View) ·

Room Only
Total
$ 1,355.95
DoubleTree by Hilton Cheltenham

Deluxe King Room (with View) ·

Room Only
Total
$ 1,362.79
DoubleTree by Hilton Cheltenham

Queen Bed - Deluxe Room ·

Room Only
15% discount
Total
$ 1,364.07
DoubleTree by Hilton Cheltenham

Twin Bed - Deluxe Room ·

Room Only
15% discount
Total
$ 1,364.07
DoubleTree by Hilton Cheltenham

King Bed - Deluxe Room ·

Room Only
15% discount
Total
$ 1,370.61
DoubleTree by Hilton Cheltenham

Queen Bed ·

Bed & Breakfast
15% discount
Total
$ 1,404.23
DoubleTree by Hilton Cheltenham

King Bed ·

Bed & Breakfast
15% discount
Total
$ 1,404.23
DoubleTree by Hilton Cheltenham

Deluxe Twin Room ·

Room Only
Total
$ 1,420.10
DoubleTree by Hilton Cheltenham

Habitación Deluxe, 1 Cama De Matrimonio, No Fumadores ·

Room Only
Total
$ 1,420.10
DoubleTree by Hilton Cheltenham

Standard Queen Room ·

Bed & Breakfast
Total
$ 1,424.37
DoubleTree by Hilton Cheltenham

Standard King Room ·

Bed & Breakfast
Total
$ 1,424.37
DoubleTree by Hilton Cheltenham

Standard Room ·

Bed & Breakfast
Total
$ 1,432.15
DoubleTree by Hilton Cheltenham

Room 1 King Bed Non Smoking Non-refundable ·

Bed & Breakfast
Total
$ 1,506.28
DoubleTree by Hilton Cheltenham

Habitación, 1 Cama De Matrimonio Grande, No Fumadores ·

Bed & Breakfast
Total
$ 1,555.00
DoubleTree by Hilton Cheltenham

Room 1 King Bed Non Smoking ·

Bed & Breakfast
Total
$ 1,568.81
DoubleTree by Hilton Cheltenham

Twin Bed - Deluxe Room ·

Bed & Breakfast
15% discount
Total
$ 1,591.27
DoubleTree by Hilton Cheltenham

Queen Bed - Deluxe Room ·

Bed & Breakfast
15% discount
Total
$ 1,591.27
DoubleTree by Hilton Cheltenham

King Bed - Deluxe Room ·

Bed & Breakfast
15% discount
Total
$ 1,597.71
DoubleTree by Hilton Cheltenham

Deluxe Twin Room (with View) ·

Bed & Breakfast
Total
$ 1,609.08
DoubleTree by Hilton Cheltenham

Deluxe King Room (with View) ·

Bed & Breakfast
Total
$ 1,615.92
DoubleTree by Hilton Cheltenham

Deluxe Twin Room ·

Bed & Breakfast
Total
$ 1,685.68
DoubleTree by Hilton Cheltenham

Habitación Deluxe, 1 Cama De Matrimonio, No Fumadores ·

Bed & Breakfast
Total
$ 1,685.68
DoubleTree by Hilton Cheltenham

Habitación, 1 Cama De Matrimonio Grande, No Fumadores ·

Half Board
Total
$ 2,285.24
DoubleTree by Hilton Cheltenham

Room 1 King Bed Non Smoking ·

Half Board
Total
$ 2,305.27
DoubleTree by Hilton Cheltenham

Habitación Doble Deluxe Con Vistas ·

Half Board
Total
$ 2,493.74
DoubleTree by Hilton Cheltenham

Deluxe Twin Room ·

Half Board
Total
$ 2,516.04
DoubleTree by Hilton Cheltenham

Habitación Deluxe, 1 Cama De Matrimonio, No Fumadores ·

Half Board
Total
$ 2,516.04

Overall

Good
3.9
949 reviews
5
375
4
322
3
186
2
110
1
88

Customers Review

Value 3.9
Location 4
Cleanliness 4.2
Comfort 4
Neighborhood 4.2
Amenities 4
Condition 3.8
Recomendation 84.8%
“We stayed here for an anniversary celebration. In particular my partner and I were very excited to enjoy the spa facilities of the swimming pool, hot tub, steam room and sauna. Unfortunately all of these spa facilities were really quite disgusting. The floors in both the men’s changing rooms and around the pool were covered in bits from peoples shoes and socks, wet from a few days worth of people using them, toilets were dirty and smelt. There were even old ear buds (used!) on the sauna floor. The changing room showers had empty soap dispensers and some around the pool did not work leading me to wonder about the cleanliness of the pool and hot tub.Having really been looking forward to our relaxing night’s stay, it was sad to see my partner choosing not to use its facilities.I did speak to reception and the duty manager. Both were friendly and helpful. After assurances it would be resolved we tried again the next morning. It was better for sure but some of the rubbish laying around in the spa facilities were still present. The website talks about how much extra cleaning is done for guest peace of mind and safety but clearly this is not the case.I do not feel this is a staff issue but perhaps a lack of investment in key areas of the building. Theoretically, this Double Tree has everything it needs to be a wonderful hotel but needs some serious attention. Ficamos aqui para uma festa de aniversário. Em particular, meu parceiro e eu estávamos muito empolgados em aproveitar as instalações do spa com piscina, banheira de hidromassagem, sauna a vapor e sauna. Infelizmente, todas essas instalações de spa eram realmente nojentas. O chão dos vestiários masculinos e ao redor da piscina estava coberto de pedaços de sapatos e meias das pessoas, molhado por alguns dias de uso, os banheiros estavam sujos e cheiravam mal. Havia até fones de ouvido velhos (usados!) No chão da sauna. Os chuveiros dos vestiários tinham dispensadores de sabonete vazios e alguns ao redor da piscina não funcionavam, levando-me a pensar sobre a limpeza da piscina e da banheira de hidromassagem.Tendo realmente ansioso por nossa noite relaxante, foi triste ver meu parceiro optando por não usar suas instalações.Falei com a recepção e o gerente de plantão. Ambos foram simpáticos e prestativos. Após garantias de que seria resolvido, tentamos novamente na manhã seguinte. Com certeza estava melhor, mas ainda havia algum lixo espalhado pelas instalações do spa. O site fala sobre quanta limpeza extra é feita para tranquilidade e segurança do hóspede, mas claramente esse não é o caso.Não acho que seja uma questão de pessoal, mas talvez uma falta de investimento em áreas-chave do edifício. Teoricamente, este Double Tree tem tudo o que precisa para ser um hotel maravilhoso, mas precisa de muita atenção.”
— Oliver Kemp
“This Hilton is really in need of some TLC, as it looks really tired in places. - We stayed in a room starting with 300, down on the lower floor. The walls of the corridor to our room were scraped, scuffed and it all just felt a bit dingy. - The main bedroom itself wasn't that clean, there were tablets from a previous guest (paracetamol or similar) on the floor, and my socks had blonde hair over them after walking around the room (I'm brunette). - Our bathroom needed some real attention, the bath had big gouges and scratches in it which had turned brown on the base and lip where you step in, and the grout was crumbling out of a large number of the floor tiles. There was also no toilet brush which I thought was odd! - *Please bear in mind there is no general lift for taking luggage to the top floors, only a disabled access lift which you need permission to use.* We didn't use the pool or spa, so I can't comment. On a positive note: - The staff were all lovely and very helpful, even at 1am when we came back from a family wedding! - The breakfast was quite nice with loads of choice, and had a nice view out onto the grounds. - We slept well, our bed was comfy and it was pretty quiet (I unfortunately can't say the same for my family who stayed up on the top floor and were kept awake by other guests). - The welcome cookie on arrival was a nice touch. Overall, not the quality I would expect from a Hilton hotel and I don't think the price was worth it.”
— SR