Charges can vary based on length of stay or the room you book and are subject to change.
You'll be asked to pay the following charges at the property:
- Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
- A tax is imposed by the city: USD 1.23 per accommodation, per night
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Late check-out is available for a fee (subject to availability, amount varies)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 25 years old The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds This property accepts credit cards and debit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Special Checkin Instructions
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Enjoy Mexican cuisine at Benazuza, one of the property's 12 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafés. Visit one of the 10 bars/lounges, 3 beach bars, and 4 swim-up bars for a refreshing drink.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, an outdoor pool, and an outdoor tennis court. Additional features at this property include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.Food and beverages
Activities and facilities/equipment
- All buffet and à la carte meals, snacks, and local beverages included
- Basic alcoholic beverages included
- Room service during certain hours
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
All onsite activities and use of facilities and equipment are included.
- Fitness facilities
- Water fitness
- Onsite entertainment and activities
- Access to onsite clubs
- Onsite live performances
- Theme parties
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Transportation to offsite activities