The Ritz-Carlton Key Biscayne
455 Grand Bay Avenue, Near Miami Seaquarium, Near Crandon Beach, Key Biscayne, FL 33149, United States
Rating
4.5
Travelers Choice
2021
Price Level
$$$$
Rooms
402
Pets
Yes
04
May
The Ritz-Carlton Key Biscayne, Key Biscayne
The Ritz-Carlton Key Biscayne
Escape to a luxurious Miami resort that captures the spirit of the Caribbean. Located on an exclusive five-mile barrier island, our Key Biscayne hotel offers an atmosphere of sequestered serenity just minutes from downtown Miami. With features including separate family and adult pools, globally-inspired dining destinations, luxurious full service spa and fitness center, world-class Tennis Center, nearby golf and Ritz Kids program, The Ritz-Carlton Key Biscayne, Miami offers opportunities for adventure, recreation and relaxation at every turn.
Price & Availability
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Overall
Wonderful
4.5
882 reviews
5
1500
4
568
3
259
2
151
1
82
Customers Review
Value 4.1
Location 4.5
Cleanliness 4.7
Comfort 4.6
Neighborhood 4.6
Amenities 4.3
Condition 4.6
Quality 4.5
Recomendation 87.5%
“Spa website did not state that they were open for services, but that the "service" portion, as far as the bonus amenities (steam / pools / relaxation area...) were closed. Covid. You guessed it. I would never have booked for a $105 pedicure for simply that. You go there for the overall treatment and service that you expect when used to doing business with The Ritz prior to covid. Bought product that ended up being opened before me, got home out of state. Stuck with it. Not offered the specials upon arrival, after booking online and not seeing them there either, just asked to if I wanted to book additional service. No thank you. I would have cancelled and walked out. But I know it hurts the technician more. This was a miss. Not what I've come to know from other locations. Was scoping out location for my next holiday, in December. Will not be considering this location at this time. Just a bit of disappointment. If we charge premium pricing, deliver premium service. Tech was great.”
— Rachel Jordan
“Beautiful hotel, great room and bathroom, the service was over the top, the staff is really the best, nice and accommodating. Great tennis club with brand new Padel courses. I will definitely come back !”
— Capucine Milliot
