Viva Wyndham Maya Resort

Quick facts

Our guests can anticipate views from their balconies four restaurants a full-service spa and an outdoor pool at the beachfront Viva Wyndham Maya Resort - All Inclusive on Mexico's Mayan Riviera. There's plenty included in the rate at the Viva Wyndham Maya where 6 restaurants and bars provide all food and drinks sports range from beach volleyball mini-soccer and bocce ball on the beach to sailing windsurfing fishing snorkeling and introductory dive lessons. There are 480 rooms in a complex of low-rise buildings featuring colonial-style decor and balconies with ocean or garden views. Non-smoking rooms can be requested. Splash it up in the two pools get a treatment in the on-site spa and let the younger ones enjoy the daily kids' club. The hotel also provides a fitness center business services a movie theater a nightclub and a gift shop and a concierge club. Airport shuttle service is available for an additional fee. NOTE: The buffet restaurant will be undergoing renovations from September 1 to October 14 2019; during this time breakfast and lunch will be served in the Don Diego and Portofino a la carte restaurants. Located right on the beach in Playacar two miles from Playa del Carmen the Wyndham is 20 miles from Puerto Morelos and the Riviera Maya. The tour desk can arrange visits to Xcaret theme park Chichen Itza and Tulum. Cancun International Airport is 35 miles from the resort.

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Customers Review

Staff 8
Location 9
Cleanliness 8.4
Comfort 7.2
Condition 7.4
Neighborhood 8.6
Amenities 7.6
Value 8.2
“I like this location! Didn't want to stay at resort all the time this choose here.felt very safe inside gated community. Not to far from downtown also nice shopping and coffee places across from. Walked to downtown on way to get steps in then took cab 100 pesos.8 us.nice walk in the morning time... Maya ruin on the way.. Nice place to stop over!! I will stay here or around here if i want to go out not just relax in the resort. Food are ok. Will get bored of buffet after few days.. But I'm not so interested of huge meal and regular intermittent fasting person.Mexican restaurant was my could have healthy meal depending on how you choose. No coffee maker in the room was my huge disappointment. Loved adult pool side with little extra fees. Quiet and huge room. It was nice with the price. We stayed high end resort usually but over eating and drinking...this was very different experience. Very active and energized fun trip.”
— Y K
“At the price point, for an all-inclusive, you can't beat the level of service (Antonio and Aurora) were exceptional. Non-stop cleaning, the beach, and overall tropical appeal this place provides. The catamaran and kayak were inclusive. Volleyball on the beach, as well as other non motorized activities. The various engaging activities are also a plus. The drinks and food, not so much. The ride from the Cancun airport was much longer than expected. If you are looking for a secluded get-away, try this spot.”
— Sandi Jackson


Free Wi-Fi
Airport(s) CUN, MEX
Swimming Pool
Spa & Wellness
All Inclusive


Paseo Xaman Ha Hotelero, 5, Playa del Carmen/Playacar


You'll be asked to pay the following charges at the property:

  • Destination fee: USD 1.35. This fee does not apply to children under 1 year of age.

The charges below are included in your overall room price:

  • New Year's Day gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Checkin Instructions

Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special Checkin Instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with international cuisine at La Terraza, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.

Pamper yourself with onsite massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a sauna. This property also features complimentary wireless Internet access, concierge services, and gift shops/newsstands.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).Gratuities and taxes
Gratuities and taxes are included.Food and beverages
  • All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Sailing
  • Scuba-diving lessons
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball
  • Tennis rackets
  • Kids club

  • Aerobics
  • Bartending
  • Cooking
  • Dancing
  • Water fitness
  • Yoga
Kids' club
  • Supervised activities for children between 4 and 12 years old
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties
Not included
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions
  • Snorkeling gear
  • Golf
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities
Viva Wyndham Maya Resort


We are experienced professionals in the travel industry. Our specialists have access to unparalleled relationships with the world's top luxury hotels, airlines, tours and cruise lines, who offer upgrades and travel experiences that is only available when you work with one of us.

Nancy Ospina
Nancy Ospina
Phone: +14075205338
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Ida Guerron
Ida Guerron
Phone: +19734608478
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Joselyne Escalante
Joselyne Escalante
Phone: +17146255650
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