The facilities and the hotel are superb, extremely comfortable bed and delicious breakfast I must say. But unfortunately our trip was just one disappointment after the next. First, we were told the spa was closed for renovations when this was one of our most anticipated thing to do, obviously it was not mentioned to us anywhere (we booked through a third party but their website doesn’t say anything neither, apparently they only mention by email after booking). Second, we were told the car had to be parked in their parking for an additional cost of 20€ (No previous information about this neither). Third, the front desk staff went on the defensive to claim that they had done all their job and all misinformation was the third party’s fault. Fourth, not a single gesture was made to help us still have our romantic time, not even a complimentary late check out, when we asked for 2 extra hours (Only possible by payment of an extra 10€ x hour). It seems that as a 5* hotel, if you realize that your costumer is unhappy because he has not been informed of your lack of services & extra charges, you shouldn’t blame it on a third party but rather try to provide your guests a pleasant stay, as basics of hospitality.

Great hotel room, breakfast and outside area with swimming pool

This is the Rolls Royce of Andorra hotels in my opinion. Every detail thought of, incredible spa and pool facilities, a bit under-staffed and could be a bit better with the staffing but overall just an incredible hotel with beautiful views and wonderful rooms and amenities.

Cheap but poor! Don’t do it! Was clean but dinning was nasty and pool crammed. Rooms clean but nasty and parking is ok it you drive a noddy car!

Amazing 5* hotel in a great location! The view is fantastic and spacious rooms with a great service minded staff. Really good choice for Andorra vacation :)

I've been twice here on a ski trip. This is a very recommended option for those who want to stay in the city after a day of ski or for a getaway. The junior suite rooms are very nice, feature two...

5 Star in size, comfort, rooms and service but a little dated and could use some upgrades however still deserving 5 star. I am referring mostly to the feel of the rooms. They are good size and...

There are some great value hotels in Andorra, and depending on the time of your stay there are some super great value hotels! The Andorra park hotel maybe more expensive than some, but trust me when...

Beautiful location and lovely hotel. Magnificent park and well located to shopping and sightseeing. The rooms are very spacious and well planned but require more light, instructions on how to turn...

This is truly a 5-Star hotel. The rooms are large, well appointed, and very comfortable. The wait staff is very accommodating. The views from the rooms are almost intoxicating! We will certainly...

We stayed at The Andorra Park Hotel a few weeks ago and it’s about time I leave a great comment about this gem. The hotel is set in the middle of a wonderful park, with a kind of half natural pool...